---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Creating Notify activities

# Creating Notify activities {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Default Notify workflow generally performs a single action, such as initiating a phone
call. You can create custom Notify workflow activities to implement more complex
functionality.  
Use event handler functions in each Notify activity definition to design your own activity behavior. For example, you can set the activity result if the caller hangs up by using the onCompleted function.

    onCompleted: function() {
    activity.result = 'call_ended';
    },

When creating a new Notify workflow activity, follow these design principles.

* Within onExecute event handler function, create a new NotifyAction object. Use this object to create a simple or complex action, then serialize the object to the notify_wf_activity table.
* Within the onUpdate event handler function, deserialize the NotifyAction object from the notify_wf_activity table and use this object to perform any other operations.
* Use the other event handler functions and the Notify as needed to implement the desired activity behavior.
{#c_CreatingNotifyActivities__ul_rjg_3bp_dt}
**Zugehörige Informationen**   

* [NotifyAction - Global](https://www.servicenow.com/docs/access?context=c_NotifyActionApi&version=australia&pubname=australia-api-reference&ft:locale=en-US)