---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Record feeds

# Record feeds {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

A record feed is a Live Feed group that is associated with a record, such as an incident
or change.

Record feeds allow users to work on tasks and other records through the Live Feed interface.
Users can post messages in Live Feed that are automatically maintained as comments or work notes
on the record if the record has these journal fields.  
You can use record feeds to do the following:

* Improve communication between users working on the same record.
* Improve visibility into progress for end users.
* Provide a single place to see updates on multiple records.
* Save feed history in the record so that knowledge is not lost in an email chain.
{#c_RecordFeeds__ul_vkx_r4p_wr}  
Abbildung : 1. Live Feed document  
Hinweis:  
Many of these features are part of Live Feed v2.
* **[Activate the Live Feed Document plugin](https://servicenow-prod.fluidtopics.net/WsJcnhwRr3NSGiqLeI6sqg)**   
  The Live Feed Document plugin is active by default.
* **[Configure record feeds](https://servicenow-prod.fluidtopics.net/huA1UBa8AE03w9wxgTD6kQ)**   
  Configure a table to support record feeds. You can add the Show Live Feed button in the form header and add the UI actions Follow on Live Feed and Show Live Feed as List and Form.
* **[Disable a record feed](https://servicenow-prod.fluidtopics.net/kleSL8EaFB9KXLMcB3lIBw)**   
  You can disable Live Feed functionality from the form of any table.
* **[Configure security](https://servicenow-prod.fluidtopics.net/oihvcRU2fBD8L3V01bWz0A)**   
  Record feeds honor the access control rules (ACLs) for the associated record.

**Zugehörige Konzepte**   

* [Document feeds](https://servicenow-prod.fluidtopics.net/XzRXCdST4qpLqINz2IVGLA "A document feed is a Live Feed group that is associated with a record, such as an incident or change.")
* [Live Feed table notifications](https://servicenow-prod.fluidtopics.net/~NN6rna6CJ99Lnd6pjhSRA "Live feed table notifications generate automatic Live Feed messages. The Live Feed plugin must be activated to use table notifications.")  
**Zugehörige Tasks**   

* [Provide access to Live Feed from CMS pages](https://servicenow-prod.fluidtopics.net/paBzGlO70KO5qVvDB2YKNA "You can provide access to Live Feed from pages built in the Content Management System (CMS). For example, allow an end user to access your company feed via the ESS portal.")  
**Zugehörige Verweise**   

* [Live Feed security and table access](https://servicenow-prod.fluidtopics.net/7rrnb4iB6rfHIbF_hbfsZg "By default, administrators and users with the live_feed_admin role can configure live feed security and view all Live Feed tables.")