---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Policy invocation API

# Policy invocation API {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

When a PaCE policy is invoked, the calling service passes the relevant object (tables and document IDs) that is being validated by providing the `documentRecord` object. A calling service
is a service or product that uses the PaCE API. PaCE determines which policies must be executed by using the mapping table and the `documentRecord`.  
All selected policies are executed concurrently. When all the policies have been executed, a final single decision is returned (in JSON format) with information on all executed policies and policy-level decisions. The final decision can be:

* compliant: Indicates that all the selected policies comply with the requirements and have returned a compliant decision.
* non_compliant: Indicates that one or more of the selected policies do not comply with the requirements and have returned a non_compliant decision.
* complaint-exception: Indicates that a policy exception has been approved and any policies that are non-compliant are set to the compliant-exception state.
* other: Indicates decisions that are not complaint, non_compliant, or complaint-exception.
{#pace-return-decisions__ul_r31_kn4_lsb}  
Policy invocations can be in one of the following states:

* new
* in_progress
* complete
* canceled
* error
* timeout
{#pace-return-decisions__ul_llf_bq5_jrb}