---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Configure Notify Zoom connector in Notify

# Configure Notify Zoom connector in Notify {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Configure Notify to receive the event information from Zoom. An event is usually any
action that is related to a meeting.

## Vorbereitungen

Role required: notify_setup_admin

## Prozedur

1. Navigate to AllNotifyZoomConfiguration.
2. On the zoom configuration table, select Main.
3. On the form, fill in the details:  
   {#configure-notify-zoom-connector__table_jyz_n2g_zfc__entry__2}

   | Field | Description |
   |-|-|
   | Webhook secret token | Copy the verification token that you recorded on Zoom Event Subscription screen. The Webhook secret token is used to verify event notifications sent by Zoom provider. Hinweis: This is a mandatory field. |
   | Run subflow on conference change | Subflow that is run when zoom conference call is started, or participants are added to the call. |
   | Do not set password | Select the check box to not set password for Zoom conferences. |
   | Zoom transcript handling | Select on how you want the Zoom transcript to be handled when you record the meeting in Zoom and after the meeting ends. Available options: * Do not process or store the transcript - The transcript is not processed and stored in the system. * Store only the link to the transcript - The URL link to the transcript that is sent by the Zoom provider is stored in the system. This is the default value. * Download and store the transcript as attachment - The transcript is downloaded from the Zoom server and stored in the system. as an attachment in .vtt format. {#configure-notify-zoom-connector__ul_sbz_1gg_zfc} Hinweis: By default, this field is set to Store only the link to the transcript. |
   | Store zoom summary | Select the check box to store the Zoom summary that is sent by Zoom provider. Hinweis: By default, this check box is cleared. |
   [Tabelle : 1. Zoom config]

   {#configure-notify-zoom-connector__table_jyz_n2g_zfc}
4. Select Update.

## Nächste Maßnahme

Configure and use Zoom as a conference provider from any of the task records.  
Hinweis:  
The person creating the conference is the host of the conference and must have their email set in their ServiceNow profile and use the same email for the Zoom account.

You must sign in to the browser in order to direct to the Zoom client. However, if you are not signed in, you must provide your registration details.
* **[Set up Notify Zoom connector in Zoom](https://servicenow-prod.fluidtopics.net/6M94HvzF_HxrNB30Nxbweg)**   
  Use the Notify Zoom connector to expand the Notify communication channel by managing and initiating a Zoom meeting directly from any task record such as an incident or a change.
* **[Disable Zoom meeting password](https://servicenow-prod.fluidtopics.net/uMUL6gUVQtou_CfJKr7HAQ)**   
  Disable Zoom meeting password so that you can join a Zoom meeting without any meeting password.

**Zugehörige Tasks**   

* [Configure a provider in Notify](https://servicenow-prod.fluidtopics.net/TS_13YbkSHxqWVMgkuJZXw "Configure a conference provider or a phone number to be used as choices for initiating a conference call. For sending SMS, configure preferences for phone numbers.")
* [Start a conference call](https://servicenow-prod.fluidtopics.net/mT4ukZf0Rqq~pub_ZTg11g "Start a conference call from a task or an incident communication plan by inviting one or more users to join a call. The conference will not start until at least two participants join.")