View an audit result in the Compliance view

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • After an audit has run, you can view the results and follow-on tasks from the Compliance view in the records of every CI audited.

    Vorbereitungen

    Role required: none

    Warum und wann dieser Vorgang ausgeführt wird

    This view is available only for systems that use the default CI classes provided with the base ServiceNow system, such as Hardware, Software, and Computer. For information about creating views, see View Management.

    Prozedur

    1. Navigate to All > Configuration and open the record of a CI that was included in a compliance audit.
    2. Select the view to configure by performing the appropriate action for your list version.
      VersionAction
      List V2 Open the context menu and select View > Compliance.
      List v3 Open the context menu and select Change View, and then click Compliance.
      The Audit Results Compliance View appears.
      Tabelle : 1. Audit Results Compliance View List Descriptions
      Lists Description
      Passed Audit Results Lists audits for this CI that passed without discrepancies. The information includes the versions of the template and filter used. Records are grouped first by audit, and then by creation date and time.
      Failed Audit Results Lists all failed audits for this CI. The information includes the discrepancy data, the follow-on task, and the versions of the template and filter used. Records are grouped first by audit, and then by creation date and time.
      Follow On Tasks Lists all follow-on tasks generated from audit discrepancies for this CI.
    3. Right-click the header bar and select View > Compliance from the context menu.