---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Approve with a process guide

# Approve with a process guide {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Process guides work similarly to approval rules in that their execution is controlled
via a condition.
Wichtig:  
Classic approval rules have been replaced by the Workflow Studio [Ask for Approval action](https://www.servicenow.com/docs/access?context=ask-approval-flow-designer&version=australia&pubname=australia-build-workflows&ft:locale=en-US). Use Workflow Studio to create workflow-driven approval logic that is easier to maintain and provides better reporting information.

## Vorbereitungen

Role required: none

## Warum und wann dieser Vorgang ausgeführt wird

The default version of approval tasks allows you to specify that the approval in question be approved by:

1. One or more specific people
2. One or more groups of people
{#t_ProcessGuideApprovals__ol_obw_k34_rp}  
You can optionally use Process Guides instead of approval tasks. Process guides are more flexible in that they allow for:

1. "Any of" or "All of" approvals
2. Sequenced approvals
{#t_ProcessGuideApprovals__ol_arx_l34_rp}

You can link a process guide to a execution task.

## Prozedur

1. From the left navigation pane, select System PolicyProcess Guides.
2. Create a new guide.
3. Set the table to Catalog task.
4. Fill in a condition under which this guide should attach.  
   Example #1: Apply to all "Capacity Review" tasks. ![Capacity]()  
   Example #2: Apply to all "Capacity Review" tasks where there requester is in Atlanta. ![Capacity Atlanta]()  
   Process guide tips and tricks:
   1. All catalog tasks are generated when a request is first submitted, but tasks which aren't active yet have a state of "pending". So if you do not want to send out approval requests until a task has actually started, add "state=open" as part of your condition.
   2. There is a "Default" process guide in the system for catalog tasks with a sequence number of 10,000. It behaves exactly the same way the old, pre-process guide code did in regards to approvals. Approvals are based on the execution of task-related lists.
   {#t_ProcessGuideApprovals__ol_wsg_cj4_rp}