---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Use an MSI file from the command line

# Use an MSI file from the command line {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 30. Juni 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use the MSI file to install the Password Reset Windows Application on multiple
computers over a network. As an alternative to MSI installation, you can also install from
the command line.

## Vorbereitungen

Role required: Windows local administrator

## Prozedur

1. Ensure that the user with the ServiceNow security_admin role configures the security properties.  
   For more information about security properties, see [Configure security settings for the Password Reset Windows Application](https://servicenow-prod.fluidtopics.net/PzjvDz50kyEvjv6suRc8KA "Configuring security settings for the Password Reset Windows Application.").
2. Copy the following command into a text editor as one line with no breaks.  

       msiexec.exe /i PasswordResetWinAppInstall.msi /quiet WRAPPED_ARGUMENTS="/SUPPRESSMSGBOXES /VERYSILENT /NORESTART /PasswordResetLinkURL https://<YourServerName>/$pwd_reset.do?sysparm_url=default /PasswordResetLinkName ""Forgot password?"""

3. Add arguments and replace the default parameter values with the correct values for your organization.  
   {#win-install-pwr-msi__table_jy2_z4z_wbb__entry__3}

   | Argument | Example | Description |
   |-|-|-|
   | `/Log` | `/Log=c:\temp\PwdResetInstallLog.log` | Optional. To generate a log file, you must first create the directory that the file is written to. In this example, you would create the `c:\temp `directory before running the installation. |
   | `/NORESTART` | `/NORESTART` | Optional. By default, MSI installations restart the computers. Include `/NORESTART` not to restart the computers after installation. You might want to communicate with end users that they must restart their computer to enable the Password Reset Windows Application. |
   [ ]

   {#win-install-pwr-msi__table_jy2_z4z_wbb} {#win-install-pwr-msi__table_yfb_cpz_wbb__entry__3}

   | Parameter | Default value to replace | Description |
   |-|-|-|
   | PasswordResetLinkURL | `https://<YourServerName>/$pwd_reset.do?sysparm_url=default` | URL of the page that users access when resetting a password. Be sure to substitute your ServiceNow server name and the URL suffix for the desired Password Reset process. |
   | PasswordResetLinkName | `""Forgot password?""` | Text to display for the Password Reset link on the Windows login page. You must enclose the text in two double-quote characters as shown. To ensure that the correct characters are used, do not copy/paste the example text. Instead, type the characters at the command line. |
   | Optional: CredentialProviderGUID |   | Most installations do not need to specify this parameter value. Provide this value only if you use a customized credential provider and can provide a valid credential provider GUID. |
   [ ]

   {#win-install-pwr-msi__table_yfb_cpz_wbb}
4. Navigate to the directory that holds the `PasswordResetWinAppInstall.msi` file.
5. Run the updated command at the command line.
6. After installation and depending on the setting for the `/NORESTART` argument, you might need to restart computers.  
   See [Install Password Reset Windows Application using a wizard](https://servicenow-prod.fluidtopics.net/iG1ehbH1N5i9FpCWbboC2A "As an alternative to wizard installation, you can run commands directly at the command line.") and [Install the Password Reset Windows Application using an EXE file from the command line](https://servicenow-prod.fluidtopics.net/kEUdIHLjp5uDxW_SI06WDw "As an alternative to command-line installation, you can use a wizard.").