---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Document Management integration with external content providers

# Document Management integration with external content providers {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Integrate Document Management with external cloud providers for editing, sharing, and collaborating over documents for Core UI.

## Integration with external cloud {#integration-external-content-providers__section_ep5_sym_qbc}

Edit, share, and collaborate on documents in:

* Microsoft OneDrive
* Microsoft SharePoint
* Google Drive
{#integration-external-content-providers__ul_tnn_3ft_qbc}

## Authentication {#integration-external-content-providers__section_icv_gh2_bgc}

Authentication enables users to authenticate with their accounts within ServiceNow using a secure connection between the user's identity and their corresponding Microsoft OneDrive or Google Drive account, allowing users to access, view, and manage their files directly from ServiceNow.

For personal authentication, see [Personal authentication](https://servicenow-prod.fluidtopics.net/04iI9tgntTsU8cr6H9~_ZQ "Personal authentication enables individual users to authenticate with their personal accounts within ServiceNow using a secure connection between the user's identity and their corresponding Microsoft OneDrive or Google Drive account, allowing users to access, view, and manage their personal files directly from ServiceNow.").
* **[Configure system properties to access files and folders from external content providers](https://servicenow-prod.fluidtopics.net/v0noe3YkxXspbrh6pxOOEA)**   
  Configure system properties to enable access to files and folders from external content providers like Microsoft OneDrive V3.1 and Google Drive V3.1 when using the sn-document-explorer-connected component in Document Management with Personal authentication.
* **[Attach a document from an external provider](https://servicenow-prod.fluidtopics.net/1rptEHfgEKymxeOaO5_p3A)**   
  Attach documents from an external cloud like Microsoft OneDrive, Microsoft SharePoint, or Google Drive to Document Management.
* **[Upload to a cloud](https://servicenow-prod.fluidtopics.net/~IlT8SmxZXtL6bwwCcNhqw)**   
  Upload documents from Document Management to an external cloud like Microsoft OneDrive, Microsoft SharePoint, or Google Drive.
* **[Download versions from cloud](https://servicenow-prod.fluidtopics.net/sxdjVdHD1~1RtpeW9Cictw)**   
  Download document versions from an external cloud to Document Management.
* **[Upload versions to an external cloud](https://servicenow-prod.fluidtopics.net/Ikaphgc_emJOw3k_rHrTdA)**   
  Upload document versions Document Management to an external cloud.