---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Desired State Overview module

# Desired State Overview module {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The Desired State Overview module displays various desired state reports. The Overview
module is a type of homepage.

## Desired State Overview module roles {#c_DesiredStateOverviewModule__section_qxm_khy_nqb}

Only compliance users with certain roles can access the Overview module. The different levels of access are:{#c_DesiredStateOverviewModule__table_kbt_zr5_vt__entry__2}

| Role | Access |
|-|-|
| certification | View (view overview page and refresh reports) |
| certification_admin | * View (view overview page and refresh reports) * Customize (refresh, add, delete, and rearrange reports) {#c_DesiredStateOverviewModule__ul_i3v_qs5_vt}View, customize |
| admin | * View (view overview page and refresh reports) * Customize (refresh, add, delete, and rearrange reports) * Edit (can edit reports) {#c_DesiredStateOverviewModule__ul_cvq_vs5_vt} |
[Tabelle : 1. Access levels per role]

{#c_DesiredStateOverviewModule__table_kbt_zr5_vt}  
The different levels of access are:

* View: can view the overview page and refresh reports.
* Customize: can refresh, add, delete, and rearrange reports.
* Edit: can edit reports.
{#c_DesiredStateOverviewModule__ul_fnk_hqh_fq}

## Use the Desired State Overview module {#ariaid-title2}

The Desired State Overview module displays various desired state reports.

### Vorbereitungen

Role required: none

### Prozedur

1. Navigate to AllComplianceDesired StateOverview.
2. Move or add reports where needed.
3. Click elements within the reports to obtain more information.  
   The Desired State Overview Module in the base system contains these reports:
   * Upcoming Desired State Audits: All scheduled audits.
   * Outstanding Desired State Tasks: All follow-on tasks in the Pending, Open, or Work in Progress state.
   * Hierarchical Task Roll Up: All follow-on tasks grouped by Assigned to user.
   * Desired State Discrepancies: All audit discrepancies for attributes and relationships.
   * 30/60/90 Day Task Aging: All outstanding follow-on tasks grouped by age in 30-day increments.
   {#t_UseTheDesiredStateOverviewModule__ul_uwc_nwh_fq}