---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Explore

# Exploring CMDB Health {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Learn more about CMDB Health and review the benefits it can provide for users in your organization.

## CMDB Health overview {#exploring-cmdb-health-parent__cf-exploring-parent-overview}

CMDB Health Monitors and helps maintain the integrity and effectiveness of the CMDB, using health benchmarks specified for the organization. CMDB Health evaluates Health indicators such as duplicate CIs, required CI fields, and audits
and aggregates them into health scores at the class, health group, and service levels. CMDB Health also provides a framework for applying standardized CI remediation for health issues that are detected.

## CMDB Health benefits {#exploring-cmdb-health-parent__cf-exploring-parent-benefits}

CMDB Health is configurable so you can track specific areas of concern. It provides dashboards with aggregated numbers that you can easily glance and drill-down to locate the source of a problem.

## What to explore next {#exploring-cmdb-health-parent__cf-exploring-parent-links}

To learn more about configuring and using CMDB Health, see:

* [Configuring CMDB Health](https://servicenow-prod.fluidtopics.net/H3C6SBsVKOl7yT0RuFAQXg "Data collection for CMDB Health is highly configurable to reflect data health requirements and standards in your organization. Most importantly, the CMDB Health Dashboard jobs are disabled by default and health data isn't collected until you enable those jobs.")
* [CMDB Health experience in CMDB Workspace and in Service Graph Workspace](https://servicenow-prod.fluidtopics.net/Xz5f4_5evOY~toNAjuSfag "View CMDB Health dashboards and use other CMDB Health-related features in CMDB Workspace and in Service Graph Workspace.")
* View CMDB Health reports:
  * [View CMDB Health Dashboard](https://servicenow-prod.fluidtopics.net/DlgWK6cGi5XZLbpEO74~dQ "The CMDB Health Dashboard serves as a central location to view detailed health reports for your CMDB at a glance. Also, it provides functions to remediate issues that CMDB Health detected, to improve CMDB health.")
  * [View relationships health](https://servicenow-prod.fluidtopics.net/~UsBq4S3pbt~Xyj7SGMU1A "View health scores for relationship health such as orphan, stale, and duplicate relationships, in the Relationship Health Dashboard.")
  * [View CI health](https://servicenow-prod.fluidtopics.net/HGYAE~J0RWh8ZrUTDfGnkQ "View CMDB Health report for an individual CI, on the CIs form in CMDB Workspace or in Service Graph Workspace.")
  {#exploring-cmdb-health-parent__ul_rj2_11r_hcc}
* [Create a CMDB remediation rule](https://servicenow-prod.fluidtopics.net/51zU2fvN37BcYsI3_I08NQ "A CMDB remediation rule is associated with a task that was created for a failed CMDB health test. A CMDB remediation rule is applied automatically or manually to execute a remediation workflow that can, for example, delete stale CIs.")
* [Track CMDB Health processes](https://servicenow-prod.fluidtopics.net/DQL~8AR__bFAwFV9e_c5PQ "Use the following information to track and resolve issues with the CMDB Health processes.")
* [CMDB Health reference](https://servicenow-prod.fluidtopics.net/X3KBF7w0gLNBIE_5Jx2PNQ "Reference topics provide additional information about the KPIs and metrics that CMDB Health uses and about tables, scheduled jobs, and properties that are used by CMDB Health.")
{#exploring-cmdb-health-parent__ul_bcn_5wq_hcc}
* **[Overview of CMDB Health](https://servicenow-prod.fluidtopics.net/2MUD_50SrLM_IN0vcksN4w)**   
  Learn about the benefits, configuration, and usage of the CMDB Health feature.
* **[CMDB Health KPIs and metrics](https://servicenow-prod.fluidtopics.net/RNQsx30XrnMFj5vsfp96Rw)**   
  CMDB Health calculates an aggregated score for three Key Performance Indicators (KPIs) which are correctness, compliance, and completeness, each further consisting of sub-metrics.

**Zugehörige Konzepte**   

* [CMDB Health experience in CMDB Workspace and in Service Graph Workspace](https://servicenow-prod.fluidtopics.net/Xz5f4_5evOY~toNAjuSfag "View CMDB Health dashboards and use other CMDB Health-related features in CMDB Workspace and in Service Graph Workspace.")
* [View CMDB Health Dashboard](https://servicenow-prod.fluidtopics.net/DlgWK6cGi5XZLbpEO74~dQ "The CMDB Health Dashboard serves as a central location to view detailed health reports for your CMDB at a glance. Also, it provides functions to remediate issues that CMDB Health detected, to improve CMDB health.")
* [CMDB Health reference](https://servicenow-prod.fluidtopics.net/X3KBF7w0gLNBIE_5Jx2PNQ "Reference topics provide additional information about the KPIs and metrics that CMDB Health uses and about tables, scheduled jobs, and properties that are used by CMDB Health.")  
**Zugehörige Tasks**   

* [View relationships health](https://servicenow-prod.fluidtopics.net/~UsBq4S3pbt~Xyj7SGMU1A "View health scores for relationship health such as orphan, stale, and duplicate relationships, in the Relationship Health Dashboard.")
* [View CI health](https://servicenow-prod.fluidtopics.net/HGYAE~J0RWh8ZrUTDfGnkQ "View CMDB Health report for an individual CI, on the CIs form in CMDB Workspace or in Service Graph Workspace.")
* [Create a CMDB remediation rule](https://servicenow-prod.fluidtopics.net/51zU2fvN37BcYsI3_I08NQ "A CMDB remediation rule is associated with a task that was created for a failed CMDB health test. A CMDB remediation rule is applied automatically or manually to execute a remediation workflow that can, for example, delete stale CIs.")  
**Zugehörige Verweise**   

* [CMDB Health process tracking and troubleshooting](https://servicenow-prod.fluidtopics.net/DQL~8AR__bFAwFV9e_c5PQ "Use the following information to track and resolve issues with the CMDB Health processes.")

