---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Explore

# Exploring Service Catalog {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

You can use Service Catalog to customize portals where your customers can request catalog items such as service and product offerings. You can also standardize request fulfillment to ensure the accuracy and availability of the
items in the catalogs.

## Service Catalog overview {#exploring-service-catalog__section_mnh_cp4_wxb}

You can set up one or more service catalogs and provide self-service opportunities. Organize your catalog offerings by using the ability to publish multiple catalogs targeted to specific audiences.
* **[Catalog Builder overview](https://servicenow-prod.fluidtopics.net/QsxH5S3bGiD6Bgab6AP7eQ)**   
  The Catalog Builder experience enables you to delegate the creation and maintenance of catalog items.
* **[Types of catalog items](https://servicenow-prod.fluidtopics.net/12darjRf3_z_iF7wZ9RA8A)**   
  Service Catalog offers a few types of catalog items.
* **[Service Catalog for managers and end users](https://servicenow-prod.fluidtopics.net/rHBrEOlLKVye7jKV~5PhlA)**   
  Every user with a login can view and order items from the Service Catalog from departments within your organization. These catalog items can include goods, services, and information.
* **[Service Catalog items](https://servicenow-prod.fluidtopics.net/w0sxGUUyLnRLdMfRKAXxIw)**   
  The overall catalog is made up of a collection of discrete catalog items.