---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Tools, relationships, and workflows

# Configure settings to manage APIs in API Insights {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Configure API Insights settings, including API creation tools, relationship models, ownership groups, and automated workflows, to streamline API governance and operational processes.

## Vorbereitungen

Role required: sn_api_insights_ws.api_mgmt_architect_admin or sn_cmdb_admin

## Prozedur

1. Navigate to WorkspacesAPI Insights.
2. Select the Settings tab.
3. Turn on the All settings option.  
   Hinweis:  
   This step is applicable to users with the sn_cmdb_admin role. You can skip this step if you have the sn_api_insights_ws.api_mgmt_architect_admin role.
4. In the API creation tool section, select an API creation tool from the available options.

   | Option | Bezeichnung |
   | None | Uses no external tool. |
   | Digital Integration Management | Uses the Digital Integration Management application (part of the Enterprise Architecture Workspace), if enabled, to initiate the API design process by creating a digital interface record. |
   | External tool | Uses a third-party tool for API creation, requiring the URL for the external tool (for example, `http://www.postman.com` ) to be entered in the External API authoring tool URL field. |
   |-|-|

   {#api-insights-config-settings__choicetable_mvn_tgd_ncc}
5. In the API-to-business application relationship model section, select a relationship model from the available options.

   | Option | Description |
   | CSDM | Links an API to an application service and then to business context also called as business application using the Common Service Data Model (CSDM). |
   | Digital Integration Management | Links an API to a digital interface and then to business context. |
   | Direct mapping | Links an API directly to a business application. |
   |-|-|

   {#api-insights-config-settings__choicetable_c2b_4hd_ncc}
6. In the Ownership group section, set the ownership group responsible for managing the API.

   | Option | Description |
   | Managed by Group | Assigns the API to a specific group responsible for its overall management and governance ensuring the API's functionality, security, and alignment with business objectives. Hinweis: By default, the SyncOwnershipGroupsOfAPIVersions scheduled job is active, ensuring that the managed by group is synced for the next API version. |
   | Change Group | Assigns the API to a group that oversees changes, managing the life cycle to ensure modifications are documented and implemented without disrupting services. |
   | Approval Group | Assigns the API to a group handling approvals for actions like changes or deployments, ensuring necessary approvals are secured. |
   | Support Group | Assigns the API to a support group responsible for resolving incidents, maintaining stability, and troubleshooting issues. |
   |-|-|

   {#api-insights-config-settings__choicetable_ots_vkd_ncc}
7. In the Configure workflows section, select a workflow for automating an API action.  
   Hinweis:  
   Workflows are created by your administrator using the Workflow Studio. See [Configuring flows for API actions in API Insights](https://servicenow-prod.fluidtopics.net/XcGIzd0Gm4yg8GIQ4dU3bg "Configure flows in Workflow Studio for automating API actions within API Insights, streamlining processes like API access requests.").
8. Select Save.