---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Integrating third-party data into CMDB

# Integrating third-party data into CMDB {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Import and integrate third-party data into Configuration Management Database (CMDB) classes.

## Available methods {#cmdb-third-party-integrations__section_r2p_krh_yxb}

Use the combination of the following data integration methods to integrate third-party data into CMDB.

|-|-|-|
| [Integration Commons for CMDB![]()Framework that provides a set of common operations and functionalities for integrations.](5PeLd~t3E_8m4pfHwXaYIA "The Integration Commons for CMDB application contains the CMDB Integrations Dashboard and a set of Robust Transform Engine (RTE) transforms and script includes.") | [IntegrationHub ETL![]()ETL transform maps for integrations.](o3eK_l0nhtAcQ_AgXuZ95Q "Use the IntegrationHub ETL store app to create and manage ETL transform maps, which integrate third-party data into the CMDB or into non-CMDB tables without compromising the integrity of data. IntegrationHub ETL provides a simplified user interface that guides you through the integration process end-to-end, including a test integration run of sample data.") | [Service Graph Connectors![]()Connectors for bringing in third-party data correctly and quickly.](85xOdyibKaEfXWackFmlGQ "You can use a Service Graph Connector to import and integrate third-party data into CMDB and non-CMDB tables.") |
| [API Service Graph Connectors![]()Connectors for bringing in API data correctly and quickly.](cFlhNvPKWOz2PLPbi0hGFQ "You can use an API Service Graph Connector to import and integrate third-party API data into CMDB tables.") |   |   |
[ ]

{#cmdb-third-party-integrations__table_l4j_j3q_wxb}

## Enhanced integration solutions {#cmdb-third-party-integrations__section_htc_2y5_3dc}

Simplify integration and resolve issues with the following enhanced integration solutions.

|-|-|-|
| [Service Graph Connector CentralCMDB Workspace](https://servicenow-prod.fluidtopics.net/muCr5iun3LMiqXy2j~HlfQ "The ServiceNow Service Graph Connector Central view also called as the SGC Central view in the Service Graph Workspace or CMDB Workspace enables you to discover and install connectors, and then effectively manage the full life cycle of creating, editing, monitoring, and debugging connections.")A view for managing the full life cycle of creating, editing, monitoring, and debugging Service Graph Connector connections. | [Now Assist for Service Graph Connectors (SGC)Generative AI skills and features for resolving issues within Service Graph Connectors.](https://servicenow-prod.fluidtopics.net/Tk0ObehRBvDxhIzF5_O88A "To reduce debugging and resolution time and effort, the Service Graph Connector diagnosis skill generates summaries of errors and recommendations for resolving processing errors with SGC import sets.") |   |
[ ]

{#cmdb-third-party-integrations__table_itc_2y5_3dc}

## Related applications and features {#cmdb-third-party-integrations__section_ktb_5mn_mxb}

[CMDB schema model](https://servicenow-prod.fluidtopics.net/exsuXtWUhrhgmNv~lbMf2Q "The CMDB schema model is a series of connected tables that contain all the assets and business services controlled by a company and its configurations.")
:   A collection of class diagrams and class attributes for key CMDB classes.

[CMDB tables descriptions](https://servicenow-prod.fluidtopics.net/4cOwgEVj_nQ7LgaXZkKfwQ "List of tables in the CMDB in a base system with its name, label, and a description of the type of information that is stored in the table.")
:   Descriptions of key CMDB tables in the base system.

[CMDB CI Class Models](https://servicenow-prod.fluidtopics.net/VzkxeWzQzhMzcJt3LjhdlA "The CMDB contains base-system classes that store data about configuration items (CIs). The CMDB CI Class Models ServiceNow Store app adds class models that extend the CMDB class hierarchy, including class descriptions, identification rules, identifier entries, and dependent relationships if applicable.")
:   A ServiceNow Store app that adds class models that extend the base CMDB class hierarchy. The hierarchy includes class descriptions, identification rules, identifier entries, and dependent relationships, if applicable. You can then use the added
    classes as any other CMDB base class.

[Populating the CMDB](https://servicenow-prod.fluidtopics.net/GFKimaarta0UbhslmNNZ_Q "You can populate the CMDB by using Discovery, by using the IntegrationHub ETL or Import Sets to import and integrate data from a third-party source, by integrating with an external CMDB, or by manually creating CIs.")
:   Options for populating the CMDB.

[Discovery patterns](https://www.servicenow.com/docs/access?context=c_MappingPatternsCustomization&version=australia&pubname=australia-it-operations-management&ft:locale=en-US)
:   A ServiceNow Store app that provides a library of discovery patterns for discovering specific devices and applications in the industry.

[CMDB Identification and Reconciliation (IRE)](https://servicenow-prod.fluidtopics.net/Z0vdyA7BYiBt_YX8qkVWyQ "The Identification and Reconciliation module provides a centralized framework for identifying and reconciling data from different data sources. It helps maintain the integrity of the CMDB and some non-CMDB tables when multiple data sources are used to create and update CI records.")
:   A centralized framework for identifying and reconciling data from different data sources that helps maintain the integrity of the CMDB when multiple data sources are used to create and update configuration item (CI) records.