---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Determine CI owner

# I-Lab v3.1 March -- CI ownership skill {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Identify the owner of a CI using various strategies, including Group Action Framework (GAF).

## Vorbereitungen

Role required: cmdb_inst_admin and now_assist_panel_user

## Warum und wann dieser Vorgang ausgeführt wird

This procedure describes how you can manually access the skill. In addition, any agentic workflow can use the skill.

When a Now Assist skill is enabled, the Now Assist icon appears in the toolbar of the workspace.
For more information, see [Working in the Now Assist panel](https://www.servicenow.com/docs/access?context=now-assist-panel-overview&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

## Prozedur

1. Select a CI from the workspace or from any list view.  
   For example, select All and enter <kbd class="ph userinput">cmdb_ci.list</kbd> in the search filter. Select a CI to open its CI form.
2. Zzz what next.
3. **Wahlweise:** Provide feedback, copy the response text to the clipboard, or refresh the response.

   | Option | Procedure |
   | Provide feedback for the summary | If you think that the response was helpful, select thumbs-up ![](). If you think that it wasn't helpful, select thumbs-down ![](). This feedback improves the Agentic AI model and can help to improve the future versions of this skill. The system gathers the feedback on each generated response and stores it in the Agentic AI logs (sys_generative_ai_log_list.do). |
   | Copy the summary | Select the copy to clipboard icon ![]() to use the response information for another purpose, such as pasting into an email. |
   | Refresh the summary | If you think that data might have changed after you viewed the response, select the redo icon ![]() to refresh the response information. |
   |-|-|

   {#na-cmdb-skill-ci-ownership__choicetable_md1_nyf_xyb}