---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Create or edit catalog item

# Create or edit a catalog item {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

Define individual catalog items using Service Catalog. You can create,
edit, and copy catalog items.

## Vorbereitungen

Role required: admin{#t_DefineACatalogItem__p_etg_nfg_h1c}

## Prozedur

1. Navigate to AllService CatalogCatalog DefinitionMaintain Items.
2. Click New.
3. On the Catalog Item form, fill in the fields.  
   For more information about the fields and their descriptions on the Catalog Item form, see [Catalog Item form](https://servicenow-prod.fluidtopics.net/3A780T2gvBAwHRquRDS45w "Description of the fields on the Catalog Item form.").{#t_DefineACatalogItem__p_gtg_nfg_h1c}
4. Click Submit.
{#t_DefineACatalogItem__steps_ftg_nfg_h1c}

## Nächste Maßnahme

* Assign the item to additional catalogs and categories, if required.
* Define [variables](https://servicenow-prod.fluidtopics.net/~~SdjxKjVwMysCiFHBPUbA "Service catalog variables capture and pass on information about choices a customer makes when ordering a catalog item. Variables help define the structure of a catalog item form that is displayed to the customer.") for the item, if applicable.
* To add attachments such as information and instruction documentation to the catalog item, see [Add an attachment](https://www.servicenow.com/docs/access?context=t_AddingAnAttachment&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US).
{#t_DefineACatalogItem__ul_w53_mw4_w1b}  
Read related topics:

* [Create a service catalog variable](https://servicenow-prod.fluidtopics.net/BIfZ2pmWUmbtuWPELLfr3Q "Create service catalogs variables to gather information from users ordering a catalog item, for example, to ask users which options they want for the item.")
* [Apply user criteria to items](https://servicenow-prod.fluidtopics.net/qDeA4NRFK0G4PTqi0Jl8WQ#t_ApplyUserCriteriaToItems "Apply user criteria to an item to define which users can and cannot access that item.")
* [Set a recurring price](https://servicenow-prod.fluidtopics.net/DO6Bww0JWFYNrt~YMXwsXw "A catalog item can have a recurring price in addition to an initial price.")
{#t_DefineACatalogItem__ul_u3k_1kb_ccc}

## Edit a catalog item {#ariaid-title2}

Catalog administrators can edit an item from the service catalog listing. Catalog
managers and catalog editors can also edit an item if they are assigned to the item.

### Vorbereitungen

Role required: admin

### Warum und wann dieser Vorgang ausgeführt wird

To edit a catalog item from the service catalog listing:

### Prozedur

Right-click the header and select one of the following options:  
* Configure Variables: Add or remove variables from an item.
* New Variable: Create a new variable for the item.
* Configure Item: Edit the item definition.
* Configure Client Scripts: Edit the catalog client scripts for the item.
* Configure UI Policies: Edit the catalog UI policies for the item.
{#t_EditAnItemFromTheServiceCatalog__ul_ywh_ynq_bq}

## Copy a catalog item {#ariaid-title3}

Copy an item to create a full duplicate of the item, including the item details,
attachments, variables, client scripts, and approvals.

### Vorbereitungen

Role required: admin

### Warum und wann dieser Vorgang ausgeführt wird

Copying can be more useful than using the Insert function because the function only
copies the item details.

### Prozedur

1. Open a catalog item form.
2. Use the Copy button to create a new copy of a catalog item, named Copy of \[item name\].  
   Hinweis:  
   * If you copy an active catalog item, the copy is also active. Consider deactivating the copy by clearing the Active check box until your changes are complete.
   * When you specify a table in the Relationship tables which should be part of the Copy Item Action. Table names should be comma separated property in the Service CatalogCatalog AdministrationProperties page, the table records that have a reference to a catalog item are also copied. It is applicable only when you copy the catalog item using the Copy UI action. Table names should be comma-separated without any spaces.
   {#t_CopyACatalogItem__ul_cjq_5tf_mz}
{#t_CopyACatalogItem__steps_vny_t5w_bq}

## Accessibility checker in the toolbar {#ariaid-title4}

Accessibility checker in the toolbar enables you to identify and resolve accessibility related issues while creating a catalog item in Service Catalog.

### Vorbereitungen

Role required: admin  
Confirm that the following properties contain the correct values for accessibility checker:{#service-catalog-accessibility-checker__table_z2p_3ns_52c__entry__2}

| Property | Value |
|-|-|
| glide.ui.html.editor.toolbar | a11ycheck |
| glide.ui.html.editor.enabled_plugins | a11ychecker |
[ ]

{#service-catalog-accessibility-checker__table_z2p_3ns_52c}

### Prozedur

1. Navigate to AllService CatalogCatalog DefinitionMaintain Items.
2. Select New.  
   Hinweis:  
   If you want to check the accessibility of the content for an existing catalog item, select the catalog item form the list.
3. Select the Item Details tab.
4. In the Description field, select the accessibility checker icon ![accessibility checker icon]() in the toolbar.
5. View accessibility-related issues in the Accessibility Checker window along with suggestions for resolution of each issue.
6. Select Repair to implement the suggestion, or Ignore.  
   If there are no accessibility issues in the article, then the Accessibility Checker window displays a success message:

   No accessibility issues detected