---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# View request notifications

# View request notifications {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

View request notifications that are sent during specific events in a catalog request
life cycle. These notifications are sent to various recipients including the Employee Center
and ITIL users.

## Vorbereitungen

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

Use the email notification layout and template that is shipped with the Employee
Experience Foundation (com.snc.sn_ex_emp_fd) plugin to deliver notifications that
are consistent and built with industries best practices layout. Applying the layout
to email notifications elevates the look and feel, and also helps to deliver branded
notifications. For more information, see [Use email notification
layout](https://www.servicenow.com/docs/access?context=activate-notification-template&version=australia&pubname=australia-employee-service-management&ft:locale=en-US).

## Prozedur

1. Navigate to All \> System Notification \> Email \> Notifications.
2. View the notifications related to request by filtering the Table field by sc_requestand sc_req_item.
3. Click the notification name to view the details.  
   Hinweis:  
   To receive these notifications, the end user must enable notifications. For more information, see [Subscription-based notifications](https://www.servicenow.com/docs/access?context=c_SubscriptionBasedNotifications&version=australia&pubname=australia-platform-administration&ft:locale=en-US).