---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Exploring Self-service

# Exploring Self-service {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The Self-Service application gives supported end users a clean, simple front end to
their IT support organization.
By default, the Self-Service application provides access to common actions, such as viewing
your homepage, accessing the Service Catalog, viewing knowledge
articles, working with incidents, and taking surveys.
* **[Service catalog requests](https://servicenow-prod.fluidtopics.net/FtfxZVkddbC9IZ00CgyL~Q)**   
  This page contains links to content on service catalog requests.
* **[Service Delegation](https://servicenow-prod.fluidtopics.net/lc1UpyB1qGGaTGHFL0l_aQ)**   
  Service delegation is the ability to designate other users to view and interact with approvals sent or tasks assigned to you, and to receive copies of all email notifications sent to you.