---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Set up a service catalog

# Set up a service catalog {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

To set up a Service Catalog, plan the way your organization defines and maintains
Service Catalog items, and how it fulfills them.

## Vorbereitungen

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

Administrators and catalog administrators, users with the catalog_admin role, can use
the Service Catalog application to define service catalog content and layout.
Catalog managers, users with the catalog_manager role, can define and manage a
single service catalog. Catalog editors, users with the catalog_editor role, can
manage a single service catalog.

Administrators and catalog administrators can define and manage multiple service
catalogs. A catalog manager can define and manage a single catalog. One or more
catalog editors can manage a single catalog.

Follow these steps to plan for your service catalog:

## Prozedur

1. Assign roles to the users working with the service catalog.
2. Define content to provide in the service catalog:  

   |-|-|
   | Catalog items | The goods and services available within the catalog. |
   | Categories | The groups of items displayed on the catalog home page |
   | Variables | The options available for tailoring a catalog item to meet specific needs. |
   [ ]

   {#t_SetUpAServiceCatalog__table_hyp_jwz_cq}
3. Customize the service catalog homepage to meet your requirements such as defining a Classic Mobile layout.
4. Define the request fulfillment processes your organization uses to deliver ordered catalog items.
5. **Wahlweise:** Create a navigation module for the new catalog.
6. **Wahlweise:** Add the catalog to the multi-catalogs home page.
{#t_SetUpAServiceCatalog__steps_hwp_ttk_bq}

## Nächste Maßnahme

Administrators and catalog administrators can further extend the service catalog to
provide more powerful features, using specialized catalog items, configuration
options, and scripting functions. For example, administrators can customize the
checkout process used when ordering catalog items.
**Zugehörige Verweise**   

* [Service Catalog terms and roles](https://servicenow-prod.fluidtopics.net/qJX1e~mpYeotJfUHamOaOQ#r_ServiceCatalogManagementTermsandRoles "The Service Catalog application uses these roles to manage different aspects of the application.")