---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Reject workflow

# Reject workflow {#r_WorkflowActivityRejectCall__uy3_jls_3x}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The Reject workflow activity rejects an incoming Notify call.{#r_WorkflowActivityRejectCall__wf-reject-activity-shortdesc}
You can use the reject activity to disconnect only calls that
have not yet been answered. Use the hang up activity to
disconnect calls that have been answered.

## Input variables

Input variables determine the initial behavior of the activity.
{#r_WorkflowActivityRejectCall__table_pgm_tfy_jr__entry__2}

| Variable | Description |
|-|-|
| reason | Select a reason for rejecting the call, such as busy. |
[Tabelle : 1. Input variables]

{#r_WorkflowActivityRejectCall__table_pgm_tfy_jr}