---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Download a document

# Download a document from its parent record {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Download documents related to a parent record directly from the record.

## Vorbereitungen

Role required: none

## Warum und wann dieser Vorgang ausgeführt wird

Hinweis:  
To download a document, the version file type must be an attachment and not a URL.

## Prozedur

1. Navigate to the required record (for example, Incident).
2. Select the Documents tab.
3. Select the documents you want to download.
4. In the Actions on selected rows drop-down menu, select Download Document.
{#download-doc-parent-rec__steps_y1n_xp4_dsb}