Download a document from its parent record
Download documents related to a parent record directly from the record.
Vorbereitungen
Role required: none
Warum und wann dieser Vorgang ausgeführt wird
Hinweis:
To download a document, the version file type must be an attachment and not a
URL.
Prozedur
- Navigate to the required record (for example, Incident).
- Select the Documents tab.
- Select the documents you want to download.
- In the Actions on selected rows drop-down menu, select Download Document.