--- sourceDocument: Australia ServiceNow AI Platform Capabilities sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform Release : - australia ft:locale : - de-DE ft:publication_title : - Australia ServiceNow AI Platform Capabilities ft:clusterId : - platcap bundleId : - platcap workflow : - Platform --- # CMDB groups # CMDB groups {#ariaid-title1} * Freigeben Version: Australia * * Aktualisiert 12. März 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 Minuten Lesedauer A CMDB group is a collection of CIs that lets you apply CI actions collectively to all the CIs that are members in the group. For example, a CMDB CI Lifecycle Management API can use a CMDB group scriptable API to retrieve the group's list of CIs, and then apply a CI Lifecycle Management action collectively to all the CIs. You can also use a CMDB group with the [Dynamic CI Group](https://servicenow-prod.fluidtopics.net/zW1nrWNn_oaAcVlyZw9a4g "The Dynamic CI Group method for populating an application service, automatically generates a dynamic CI group. The members of the CMDB group that the dynamic CI group is based on, populates the application service. The application service continuously synchronizes with the CMDB group to reflect any changes in membership in the CMDB group.") service population method, to populate an application service. ## Group types {#cmdb-groups__section_dgj_gjc_4z} You can configure a CMDB group with one of the following group types: Default : Basic group type which you can populate by manually adding CIs, saved queries, and encoded queries. Health : Sets CMDB Health to monitor the health of the group CIs and aggregate health results for the group as a whole in the CMDB group view dashboard. For example, you can monitor health only for CIs in a specific location. You can populate this type of group only by encoded queries. Dynamic filters are not supported when populating this type of CMDB groups. CMDB Workspace : Custom class group which is used as follows: * Appears in the [Management view](https://servicenow-prod.fluidtopics.net/rGICBVTr4zLwFWV7GXqrQg "The Management view provides CMDB Admins with quick access to key management tools and deep insights into CMDB health and activities. The view provides details such as duplicate CIs and recent activities in the CMDB.") in the [CMDB Workspace store app](https://servicenow-prod.fluidtopics.net/UR3gKQud2yj14JLd7STvmg "The CMDB Workspace is an efficient, central, and modernized way for you to work. Use CMDB Workspace to search and explore the CMDB, examine health and recent activities, and access CMDB dashboards and tools to support tasks in your organization."). * Used in the Search and Explore view in the [Service Graph Workspace store app](https://servicenow-prod.fluidtopics.net/BOJAbkxPl4YJ21NDbMXc9g "The Service Graph Workspace is an efficient, central, and modernized way for you to work. Use Service Graph Workspace to search and explore the CMDB, examine health and recent activities, and access insightful dashboards and tools to support tasks in your organization."). When the Service Graph Workspace - Content store app isn't installed, then CMDB group definitions in which type is CMDB Workspace, are used to structure the navigation panel in the Explore tab. For more information, see [Explore and Search view in Service Graph Workspace](https://servicenow-prod.fluidtopics.net/6y6~0HtDdIWC3G~D8u8xhQ "Search through CMDB tables without having detailed knowledge of the CMDB data model by using contexts that are mapped to CI classes as navigation. Use natural language with the AI-driven search to search the CMDB and related data."). {#cmdb-groups__ul_s22_2b3_b3c} Can be populated only by encoded queries. ## Create and populate a CMDB group {#ariaid-title2} Depending on the group type, you can populate a CMDB group by manually adding individual CIs, selecting saved CMDB queries, or building encoded queries in the CMDB group itself. The resulting CIs from each query are added as members to the group. ### Vorbereitungen Roles required: * To view CMDB groups: sn_cmdb_editor or itil * To use in CMDB queries: cmdb_query_builder on top of sn_cmdb_editor or itil * To manually add CIs: asset or sn_cmdb_editor {#populate-cmdb-grp-saved-query__ul_c1h_3xk_bx} Also, to populate a CMDB group using a CMDB query, a saved CMDB query must exist. ### Warum und wann dieser Vorgang ausgeführt wird The system property glide.cmdb.group.max_ci_limit determines the maximum number of CIs that a CMDB group can contain (by default 10,000). Once the specified limit is reached, CIs can't be added to the group unless you increase the value of that property. ### Prozedur 1. Navigate to AllConfigurationCMDB Groups. 2. In the CMDB Groups pane, select New. 3. Fill out a unique Group Name and the Group type field on the form and then select Submit. 4. To use saved CMDB queries: 1. Select CMDB Group Contains Saved Queries and then select Add Query. 2. Select a query from the Query Builder Saved Query list. 3. Select Submit. {#populate-cmdb-grp-saved-query__substeps_qxk_cjy_1x} The returned results consists of the CIs from all the classes that are referenced in the saved query. Those CIs become members of the CMDB group. 5. To manually add CIs: 1. Select CMDB Group Contains Configuration Items and then select Edit Manual CI. 2. **Wahlweise:** Add filters. 3. Select CIs in the Configuration Item list and select the '+' icon at the bottom. 4. In the Group members list, select the CIs to add to the group. 5. Select Save or Save and Exit. 6. In the Save Confirmation dialog box, select OK. 7. Select Submit. {#populate-cmdb-grp-saved-query__substeps_ffp_4zw_1x} 6. To use encoded queries: 1. Select CMDB Group Contains Encoded Queries and then select New. 2. Fill out the CMDB Group Contains Encoded Query form with the query conditions that filter the CIs to be included in the group. Hinweis: Dynamic filters aren't supported for CMDB health-type groups, even though it's possible to add them in a condition clause. {#populate-cmdb-grp-saved-query__table_dht_rq2_2wb__entry__2} | Field | Description | |-|-| | Class | Class for which the encoded query applies to. | | CI Overview Condition | Filter that is used in the calculation for the CI Overview chart in [CMDB Workspace](https://servicenow-prod.fluidtopics.net/UR3gKQud2yj14JLd7STvmg "The CMDB Workspace is an efficient, central, and modernized way for you to work. Use CMDB Workspace to search and explore the CMDB, examine health and recent activities, and access CMDB dashboards and tools to support tasks in your organization."). Applies only if the sn_cmdb_ws.ci_overview.enable_simple_condition system property is set to true (false by default). Improves performance by yielding less results when there is a large amount of data in an environment that hasn't migrated to CSDM. This condition isn't used when selecting Show All CI. | | Condition | Filters the CIs that are included in the group. Used if CI Overview Condition isn't applicable. | [ ] {#populate-cmdb-grp-saved-query__table_dht_rq2_2wb} 3. Select Submit. {#populate-cmdb-grp-saved-query__substeps_f1m_cbd_4z} ### Nächste Maßnahme Select Show All CI to show all CIs from all the result columns of the query. However, only CIs from CMDB tables are shown. **Zugehörige Konzepte** * [Exploring CMDB Query Builder](https://servicenow-prod.fluidtopics.net/dzypqKPNpKS3I3hMqRu8Ww "The CMDB Query Builder enables you to build complex infrastructure and service queries that span multiple CMDB classes, non-CMDB tables, and that involve many CIs that are connected by different relationships.") ## Show CI Lifecycle Management details for CMDB group CIs {#ariaid-title3} Display CI Lifecycle Management operational state and CI actions that apply to the CIs that are members of a CMDB group. ### Vorbereitungen Role required: none ### Warum und wann dieser Vorgang ausgeführt wird If the CMDB group is based on a CMDB query, then the query runs in real-time and displays the resulting CIs. If the query does not complete successfully due to timing out or for other reasons, then appropriate error messages are displayed. ### Prozedur 1. Navigate to AllConfigurationCMDB Groups. 2. On the CMDB Groups page, click a CMDB group. 3. Click Show All CI. {#show-cmdb-group-cis__table_a3g_wn2_bx__entry__2} | Field | Description | |-|-| | Configuration Item | CI group member. | | Class | Class of CI group member. | | Operational Status | CI Lifecycle Management operational state of the CI such as 'Repair in Progress' or 'Operational'. Possible operational states are defined in the choice list of the Operational status field in the cmdb_ci table. | | Actions | CI Lifecycle Management actions that apply to the CI such as 'Cloning' and 'Provision'. Possible actions are defined in the CMDB CI Actions \[statemgmt_cmdb_actions\] table. | [ ] {#show-cmdb-group-cis__table_a3g_wn2_bx} **Zugehörige Konzepte** * [CMDB CI Lifecycle Management (legacy)](https://servicenow-prod.fluidtopics.net/FUHK8R74oQ66qAqwDXEBcQ "From the time of its creation until it's no longer needed, a CMDB CI would typically transition through several operational states. CI LIfecycle Management provides the mechanism to define states and actions for a CI and lets you apply appropriate actions based on a CI's state to tailor the management of CI lifecycle to business needs.")