---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Add mentions to a message

# Add mentions to a message {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

An @mention is any posted update that contains @username anywhere in the body of the
message.

## Vorbereitungen

Role required: none

## Warum und wann dieser Vorgang ausgeführt wird

The user's name, with a link to that user's feed, is inserted into the message.
Additionally, the mentioned user receives an email notification about the mention.
This is a great way of bringing attention to other members in a conversation. All
@mentions are included in the logged-in user's My Feed.  
Hinweis:  
If an @mention is used by a member of a team, only members of that team appear in the auto-suggest list.

## Prozedur

1. While entering a message or reply in a conversation, type <kbd class="ph userinput">@username</kbd> anywhere in the message.  
   As you type, an auto-suggest list appears with names and pictures of users that match your entries. For example, if you type <kbd class="ph userinput">@t</kbd>, the auto-suggest list shows the pictures and names of all users with names that start with T.  
2. Click the user you want to add.  
   That user's name is inserted into the @mention in the body of the message.  
   Hinweis:  
   My Feed displays @mentions of you and the teams you are a member of. Profile feeds for another user display only @mentions of that user.