ServiceNow Voice reference Freigeben Version: Australia Aktualisiert 12. März 2026 1 Minute LesedauerReference topics provide additional information about components installed with ServiceNow Voice. Components installed with ServiceNow Voice CoreSeveral types of components are installed with activation of the ServiceNow Voice Core application (sn_cti_core), including user roles, plugins, and operation handlers.Components installed with Amazon Connect Integration with ServiceNow VoiceSeveral types of components are installed with installation of the Amazon Connect Integration with Voice application (sn_cti_amzn_cct), including user roles, plugins, and operation handlers.Components installed with ServiceNow Voice for ITSMSeveral contact flows and operation handlers are installed with activation of the ServiceNow Voice for ITSM application (sn_cti_itsm_cnt).Components installed with ServiceNow Voice for CSMSeveral contact flows and operation handlers are installed with Cloud Call Center for CSM application (sn_cti_csm_cnt).Components installed with ServiceNow Voice for HR Agent WorkspaceSeveral contact flows and operation handlers are installed with ServiceNow Voice for HR Agent Workspace.
ServiceNow Voice reference Freigeben Version: Australia Aktualisiert 12. März 2026 1 Minute LesedauerReference topics provide additional information about components installed with ServiceNow Voice. Components installed with ServiceNow Voice CoreSeveral types of components are installed with activation of the ServiceNow Voice Core application (sn_cti_core), including user roles, plugins, and operation handlers.Components installed with Amazon Connect Integration with ServiceNow VoiceSeveral types of components are installed with installation of the Amazon Connect Integration with Voice application (sn_cti_amzn_cct), including user roles, plugins, and operation handlers.Components installed with ServiceNow Voice for ITSMSeveral contact flows and operation handlers are installed with activation of the ServiceNow Voice for ITSM application (sn_cti_itsm_cnt).Components installed with ServiceNow Voice for CSMSeveral contact flows and operation handlers are installed with Cloud Call Center for CSM application (sn_cti_csm_cnt).Components installed with ServiceNow Voice for HR Agent WorkspaceSeveral contact flows and operation handlers are installed with ServiceNow Voice for HR Agent Workspace.