---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Self-service

# Self-service {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The Self-Service application gives supported end users a clean, simple front end to their IT support organization.

## Get started {#self-service-landing__section_wwz_dt2_pzb}

|-|-|
| [Explore Self-serviceThe Self-Service application gives supported end users a clean, simple front end to their IT support organization.](https://servicenow-prod.fluidtopics.net/QHobJkpyH7eOQjwl8l9S~A "The Self-Service application gives supported end users a clean, simple front end to their IT support organization.") | [Configure Self-ServiceUse ServiceNow's web-based interface to add new items to a request.](https://servicenow-prod.fluidtopics.net/cl_Q~EYJWAIX9CvZ9fjxoA "Use ServiceNow's web-based interface to add new items to a request.") |
| [Explore Service DelegationService delegation is the ability to designate other users to view and interact with approvals sent or tasks assigned to you](https://servicenow-prod.fluidtopics.net/lc1UpyB1qGGaTGHFL0l_aQ "Service delegation is the ability to designate other users to view and interact with approvals sent or tasks assigned to you, and to receive copies of all email notifications sent to you.") | [Configure Service DelegationLearn how to delegate approvals and tasks to another user, configure your user profile form to display the Delegates related list.](https://servicenow-prod.fluidtopics.net/bDTtAOzOMdTTQGmqGSYzOQ "To delegate approvals and tasks to another user, configure your user profile form to display the Delegates related list.") |
[ ]

{#self-service-landing__table_xwz_dt2_pzb}
* **[Exploring Self-service](https://servicenow-prod.fluidtopics.net/QHobJkpyH7eOQjwl8l9S~A)**   
  The Self-Service application gives supported end users a clean, simple front end to their IT support organization.