View historical changes for a CI

Freigeben Version: Australia

Aktualisiert 12. März 2026

1 Minute Lesedauer

The Changes panel in Unified Map displays change details such as changes to life cycle stage or operational state for the selected CI.

Vorbereitungen

Role required:

To access maps: sn_cmdb_user, sn_cmdb_editor or sn_cmdb_admin
To access maps with operational service instances: app_service_user, and sm_user or sm_admin
To access maps with operational and non-operational service instances: app_service_admin, and sm_user or sm_admin
To access and view related items: itil

Changes are also indicated on the timeline. For more information, see Viewing related items on the Unified Map timeline.

While working in a map, select a CI on the map and then select the Changes icon .
All changes for the selected CI appear on the panel.
- Select Show more / Show less for details on a card.
- To flag a change as important, hold the cursor over a change and then select the Flag as important icon.
Perform other tasks.
- Select another CI on the map to view its changes.
- Select the Open filters and then select and configure any of the following filter types:
  - Post types
  - Field changes
  - Flagged
  - Filter sets
- Select the Search icon and enter text in the Search Activity Stream field to find specific changes by entering terms.
- Select the ascending or descending sort icon to toggle between ascending or descending sort.
- Create a filter set to supplement the existing filtering options on the Changes panel. You can save filter settings for reuse. For more information, see Create or manage a user preset.