---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# View CI changes

# View historical changes for a CI {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The Changes panel in Unified Map displays change details such as changes to life cycle stage or operational state for the selected CI.

## Vorbereitungen

Role required:

* To access maps: sn_cmdb_user, sn_cmdb_editor or sn_cmdb_admin
* To access maps with operational service instances: app_service_user, and sm_user or sm_admin
* To access maps with operational and non-operational service instances: app_service_admin, and sm_user or sm_admin
* To access and view related items: itil
{#unified-map-show-ci-changes__ul_vcm_nzk_3xb}

## Warum und wann dieser Vorgang ausgeführt wird

Changes are also indicated on the timeline. For more information, see [Viewing related items on the Unified Map timeline](https://servicenow-prod.fluidtopics.net/6pPfgDCwAvL1T8TzKMn0ag "The timeline indicates related items like incidents, problems, and changes over a specified period of time for the selected CI. You can use the timeline to visualize the history of changes to a CI and how they affect the topology of the CMDB.").

## Prozedur

1. While working in a map, select a CI on the map and then select the Changes icon ![]().  
   All changes for the selected CI appear on the panel.

   * Select Show more / Show less for details on a card.
   * To flag a change as important, hold the cursor over a change and then select the Flag as important icon.

   {#unified-map-show-ci-changes__ul_dsf_gwl_5wb}
2. Perform other tasks.  
   * Select another CI on the map to view its changes.
   * Select the Open filters ![]() and then select and configure any of the following filter types:
     * Post types
     * Field changes
     * Flagged
     * Filter sets
     {#unified-map-show-ci-changes__ul_lbz_yhb_vwb}
   * Select the Search icon ![]() and enter text in the Search Activity Stream field to find specific changes by entering terms.
   * Select the ascending ![]() or descending sort icon ![]() to toggle between ascending or descending sort.
   * Create a filter set to supplement the existing filtering options on the Changes panel. You can save filter settings for reuse. For more information, see [Create or manage a user preset](https://servicenow-prod.fluidtopics.net/B1NpAdq12X5j5fUs42TuWQ "Save useful Unified Map filter settings as a user preset that you can apply to a map at any time. For example, define a filter to display only CIs of a particular class and then save the filter settings as a user preset.").
   {#unified-map-show-ci-changes__ul_vd4_2fb_vwb}
**Zugehörige Konzepte**   

* [Viewing related items on the Unified Map timeline](https://servicenow-prod.fluidtopics.net/6pPfgDCwAvL1T8TzKMn0ag "The timeline indicates related items like incidents, problems, and changes over a specified period of time for the selected CI. You can use the timeline to visualize the history of changes to a CI and how they affect the topology of the CMDB.")