---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Configure Now Mobile properties

# Configure Now Mobile properties {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

Define the behavior of various catalog entities in Now Mobile.

## Vorbereitungen

Role required: admin

## Prozedur

1. Navigate to AllService CatalogCatalog AdministrationProperties.
2. On the Service Catalog Configuration form, select the Mobile section.
3. Configure the required properties.  
   {#config-now-mob-properties__table_dld_pvm_fmb__entry__2}

   | Property | Description |
   |-|-|
   | Catalog category sort option in Now Mobile (glide.sc.mobile.category.order_by) | Sort option for categories in Now Mobile. * Title: Categories are sorted by their title. By default, categories are sorted alphabetically by their title. * Order: Categories are sorted by their order. {#config-now-mob-properties__ul_gty_cym_fmb} |
   | Include 'Desktop only' Items in Now Mobile (glide.sc.mobile.include_desktop_only_items) | Option to include the catalog item with Availability set to <kbd class="ph userinput">Desktop only</kbd> in Now Mobile. |
   | Catalog item classes not available in Now Mobile (comma separated list) (glide.sc.mobile.item_class_not_supported) | Catalog item types to exclude in Now Mobile. For example, <kbd class="ph userinput">sc_cat_item_content, sc_cat_item_producer</kbd> |
   | Experience for items not available in Now Mobile (glide.sc.mobile.unsupported_discover) | Option to define the non-availability behavior of a catalog item. Possible options: * Discoverable-show message that item is not viewable in Now mobile: Item is discoverable in the search and browse experience but not viewable. * Not discoverable-do not show in search and browse experience: Item is neither discoverable in the search and browse experience nor viewable. {#config-now-mob-properties__ul_lh5_p5m_fmb} Hinweis: * If AI Search is enabled for Now Mobile, this property is not applicable. * This property is supported only when one of the following properties are applicable: * Include 'Desktop only' Items in NOW Mobile (glide.sc.mobile.include_desktop_only_items) * Catalog item classes not available in Now Mobile (comma-separated list) (glide.sc.mobile.item_class_not_supported) {#config-now-mob-properties__ul_y5g_pxz_jpb} {#config-now-mob-properties__ul_z1f_mxz_jpb} |
   | Primary color for buttons in the catalog request experience in Now Mobile (glide.sc.mobile.primary_color). If Next Experience is turned on, the property will be ignored. | Color for buttons in the catalog request experience. |
   [Tabelle : 1. Now Mobile properties]

   {#config-now-mob-properties__table_dld_pvm_fmb}  
   Wichtig:  
   The following properties are interdependent.
   * Include 'Desktop only' Items in NOW Mobile
   * Catalog item classes not available in NOW Mobile (comma separated list)
   * Experience for items not available in NOW Mobile

   {#config-now-mob-properties__ul_fgp_mjn_fmb}  
   {#config-now-mob-properties__table_tqc_wjn_fmb__entry__3}

   | Availability value of the catalog item | Include 'Desktop only' Items in NOW Mobile (true) | Include 'Desktop only' Items in NOW Mobile (false) Desktop only |
   |-|-|-|
   | Desktop only | Viewable in search and browse experience | * If set as discoverable using the Experience for items not available in NOW Mobile property, viewable in search and browse experience, but not available when you click the item. * If set as not discoverable, not viewable in search and browse experience {#config-now-mob-properties__ul_grh_fmn_fmb} |
   | Desktop and Classic Mobile | Always viewable in search and browse experience | Always viewable in search and browse experience |
   | Classic Mobile only | Not viewable in search and browse experience | Not viewable in search and browse experience |
   [Tabelle : 2. Dependency between the Include 'Desktop only' Items in NOW Mobile property and Experience for items not available in NOW Mobile property]

   {#config-now-mob-properties__table_tqc_wjn_fmb}  
   {#config-now-mob-properties__table_d4s_ymn_fmb__entry__2}

   | Experience for items not available in NOW Mobile property value | Items excluded using the Catalog item classes not available in NOW Mobile (comma separated list) property |
   |-|-|
   | Discoverable-show message that item is not viewable in the mobile | Item types are viewable in search and browse experience, but not available when you click them. |
   | Not discoverable-do not show in search and browse experience) | Item types do not appear in search and browse experiences |
   [Tabelle : 3. Dependency between the Experience for items not available in NOW Mobile property and Items excluded using the Catalog item classes not available in NOW Mobile (comma separated list) property]

   {#config-now-mob-properties__table_d4s_ymn_fmb}
4. Click Save.
**Zugehörige Tasks**   

* [Configure catalogs](https://servicenow-prod.fluidtopics.net/eI0xt1oqoirVBMlPk731Kg "Enable your users to view and request their associated items in the Now Mobile app. If no catalogs are selected, users can view and request items from all catalogs in the system. By default, the app uses Service Catalog.")
* [Browse catalog items using the catalog hierarchy](https://servicenow-prod.fluidtopics.net/1~d~O8kazz8GnFzSu2hHEA "In addition to the category hierarchy, browse catalog items using the catalog hierarchy for proper context.")
* [Submit and track a request](https://servicenow-prod.fluidtopics.net/LoWgUpU_4QSPlPeU409ACg "Submit a request for an item or service and track the progress of your request with the Now Mobile app.")
* [Create a quick action in your mobile applications](https://servicenow-prod.fluidtopics.net/Xiv60DezSsjpQjxCK5q9dw "Provide easy access to an important item by creating a quick action. For example, you can create a quick action that opens a Service Catalog item.")
* [Enable notifications in Now Mobile](https://servicenow-prod.fluidtopics.net/jX4H3P1XiuPMz0_gf91nnA "Allow push notifications on your mobile device when there is an update for a request.")
* [Enable the cart in Now Mobile](https://servicenow-prod.fluidtopics.net/R9OJlmBRrBz6otl2CSE7FQ "Allow a requester to add or edit items in the cart. By default, the cart is disabled in Now Mobile.")
* [Edit the label of Submit button for a record producer](https://servicenow-prod.fluidtopics.net/wrdZ7E9rwlK3oHC3Vco2cw "For a record producer submission experience that you can relate to, edit the label of the Submit button.")