---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Knowledge subscription email notification templates

# Knowledge subscription email notification templates {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The knowledge subscription feature uses email notification templates to send
subscription notifications to knowledge users.
{#subscription-email-templates__simpletable_bqg_h22_kz__entry__2}

| Email template | Subscription type |
|-|-|
| KM Subscription: Article published | Knowledge base |
| KM Subscription: Article revised in KB | Knowledge base |
| KM Subscription: Article checked out | Knowledge article |
| KM Subscription: Article revised | Knowledge article |
| KM Subscription: Article commented | Knowledge article |
[Tabelle : 1.]

{#subscription-email-templates__simpletable_bqg_h22_kz}

Users with the admin or knowledge_admin role can customize these email notification
templates. To locate the template, navigate to System NotificationsEmailNotifications. For more information about customizing a template, see [Create an email
notification](https://www.servicenow.com/docs/access?context=t_CreateANotification&version=australia&pubname=australia-platform-administration&ft:locale=en-US).

Subscription notifications include a link at the bottom of the email to the user's
Notification Preferences page.