---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Interaction Management reference

# Interaction Management reference {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Learn about the components installed with Interaction Management.
* **[Components installed with Interaction Management](https://servicenow-prod.fluidtopics.net/5Ly8co6m8lBVT8zDyucXeg)**   
  Several types of components are installed with activation of the Interaction Logging, Routing, and Queueing plugin, including tables and user roles.