---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Map related articles

# Map related articles {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Discover similar information across articles on a topic while viewing an article. You can manually map related articles or have the application automatically present related articles using machine learning (ML) algorithms.{#map-related-articles__map-articles}

## Vorbereitungen

Role required: knowledge

To edit the article, you must have knowledge contributor
access for the associated Knowledge Base.

## Warum und wann dieser Vorgang ausgeführt wird

If you have manually mapped related articles when editing an article, those articles are listed in the Related Articles section on the knowledge article view page before the related articles that are predicted thorough the Knowledge Management similarity solution.  
Hinweis:  
An administrator can train the solution definition for Knowledge Management within the Predictive Intelligence feature to find related articles. For more information, see [Train the similarity solution for Knowledge Management to find related articles](https://servicenow-prod.fluidtopics.net/Afi9_QGuT0725uDCz61CdQ "Train the Knowledge Similar Articles solution definition included within the Predictive Intelligence for Knowledge Management capability to find related knowledge articles when creating or viewing a knowledge article.").

This
task provides steps to manually map related articles when editing an
article.

## Prozedur

1. On the ServiceNow AI Platform, open the knowledge article for which you want to map related articles.
2. On the Knowledge form, click the Related Articles related list.
3. Click Edit.
4. On the Edit Members form, move the desired articles from the available articles in the Collection column to the Related Articles List column.
5. Click the up or down icon to arrange the articles in the order in which you want them to appear in the Related Articles section on the article view page, and then click Save.  
   Hinweis:  
   Knowledge administrators can configure the number of articles shown in the Related Articles section using the instance options.
**Zugehörige Tasks**   

* [Edit a knowledge article](https://servicenow-prod.fluidtopics.net/rCTXLQFojrVaYGC58PJJhQ "Edit knowledge articles within a knowledge base to update information shared across your organization.")
* [Train the similarity solution for Knowledge Management to find related articles](https://servicenow-prod.fluidtopics.net/Afi9_QGuT0725uDCz61CdQ "Train the Knowledge Similar Articles solution definition included within the Predictive Intelligence for Knowledge Management capability to find related knowledge articles when creating or viewing a knowledge article.")
* [Configure knowledge related articles widget instance options](https://servicenow-prod.fluidtopics.net/gsyIDbAREpLzekdVzoNx1w "Configure the Knowledge Related Articles widget instance options for the Knowledge Management article view page in the Knowledge Management Service Portal. These options relate to the list of related articles mapped to an article.")