---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Configure Notify Cisco Webex Connector

# Configure Notify
Cisco Webex Connector {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Configure the Notify
Cisco Webex Connector in your environment to be able to use Cisco
Webex application for making conference calls.
* **[Install Notify Cisco Webex Connector](https://servicenow-prod.fluidtopics.net/A5BTd~OTqREbVn_9NN5ONQ)**   
  You can install the Notify Cisco Webex Connector application (sn_notify_webex) if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed.
* **[Create a Cisco Webex app](https://servicenow-prod.fluidtopics.net/2fXEmlkG8p4a5JmqoGtOSA)**   
  Create an app in Cisco portal to make outbound calls from an incident using Webex.
* **[Configure OAuth entity for Notify Cisco Webex](https://servicenow-prod.fluidtopics.net/ojvae3U27R40JASaavLe7w)**   
  Configure the Cisco Webex as an OAuth provider and allow the ServiceNow instance to request OAuth 2.0 tokens.
* **[Create an OAuth credential record for Notify with Cisco Webex](https://servicenow-prod.fluidtopics.net/QyMObA3r1_OvdhqS_YX4xg)**   
  Create a credential record for the Notify with Cisco Webex account.
* **[Create a connection and credential alias for Notify connector for Cisco Webex Spoke](https://servicenow-prod.fluidtopics.net/CAdHE5v6mv2mDjOQdADteQ)**   
  Create a credential record for the Notify connector for Cisco Webex account. The Notify connector for Cisco Webex Spoke connection and credential alias uses these credentials to authorize actions.
* **[Make Notify Cisco Webex Connector as default communication channel](https://servicenow-prod.fluidtopics.net/15hEKQjJ5EvahJ6EUkUxew)**   
  Make Notify Cisco Webex Connector as a default communication channel to initiate a meeting to resolve the major incidents.
* **[Manage Notify properties](https://servicenow-prod.fluidtopics.net/NaX1lbGcFIvwZrjXGXzvpw)**   
  Manage the Notify Webex Connector application properties to configure the meeting capabilities.