---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# I18N - Knowledge internationalization

# I18N - Knowledge internationalization {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The optional knowledge internationalization features enable knowledge users to view
articles in multiple languages.

Beginning with the San Diego release, the I18N: Knowledge Management Internationalization v2
(com.glideapp.knowledge.i18n2) plugin is installed when any language pack is activated. In
versions prior to San Diego, this plugin was installed along with the Internationalization
(com.glide.i18n) plugin.

Knowledge internationalization enables the knowledge management team to create
language-specific knowledge articles and keep translations of the same article related to each
other so they are easy to manage. Users can view and search within their own language while
still being able to view articles in other languages when necessary.

## Set a custom language for the article {#c_I18NKMInternational__section_bnz_xyx_hsb}

Beginning with the San Diego release, users with elevated privileges can add a custom
language by adding language entries in the Choice \[sys_choice\] table to display the selected
article in multiple languages. On the article page, the Language list
shows all the languages for which the article language translation is available.

## Set the search language for articles {#c_I18NKMInternational__section_rbl_fzx_hsb}

You can set the default language for searching articles to a language different from the
logged-in language by specifying the language as the value of the
glide.knowman.search.default_language system property. For example,
if French is the logged-in language and you want to set English as the default language for
searched articles, specify English in the system property. You can also switch to French in
the UI to see the French articles. If the system property is not set, the logged-in language
of the user is set as the default article language. For more information, see [Other knowledge properties](https://servicenow-prod.fluidtopics.net/IrvcYfHNdsKdVabDTYfLRg#r_OtherKnowledgeProperties "Other knowledge properties let you control general knowledge management features.").  
To enable search for different languages simultaneously, navigate to Knowledge AdministrationKnowledge SearchPropertiesEnable multi language search and select the Yes check box. For information about performing a search on all available languages simultaneously, see [Search using Knowledge Management v3](https://servicenow-prod.fluidtopics.net/~z_d6t8XSK_c97Y7cyMcew "Search for knowledge articles from the knowledge homepage using the search bar on the Knowledge Management v3 homepage.").  
Hinweis:  
If the glide.knowman.search.default_language system property is inactive, you can search one language at a time. If the property is enabled, you can search for multiple languages simultaneously.