---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Review failed certification tasks

# Review failed certification tasks {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Review records (and CIs) that failed the certification review and are assigned to you. Those exceptions appear in a list that is dynamically updated as certification tasks are being reviewed.

## Vorbereitungen

Role required: sn_cmdb_admin

## Prozedur

1. Navigate to the Certification tasks list in either of the following ways:  
   * Navigate to WorkspacesCMDB Workspace, then select My Work in the CMDB Workspace menu bar. In the Certification exceptions pop-up banner, select Click here to view.
   * Navigate to WorkspacesService Graph Workspace and in the navigation panel select the Tasks icon. In the Tasks navigation panel select Certification and on the Data Certification page, select the Exceptions tab.
   {#data-review-failed-tasks__ul_ssm_tsg_whc}
2. Select a drop-down to expand a task to show the records and fields that failed the certification review.
3. Select the Certification Document Id of the field that you want to update.  
   The Element column shows the fields that failed the review. The Certification Document Id column contains links to the respective records.
4. Review the details of fields that require updating.

## Nächste Maßnahme

See the [Review certification tasks](https://servicenow-prod.fluidtopics.net/bqvkmIxsGtuDFUxcRbRHEA "Review the values of record fields and CI attributes in certification tasks assigned to you, and then certify, edit, or fail the review according to your findings. For managers, tasks of direct reports are included, and for user group managers, tasks of members in the group are also included.") topic to locate and review the respective certification task and to update incorrect field values. You can also directly access record and CI forms to update incorrect values.