--- sourceDocument: Australia ServiceNow AI Platform Capabilities sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform Release : - australia ft:locale : - de-DE ft:publication_title : - Australia ServiceNow AI Platform Capabilities ft:clusterId : - platcap bundleId : - platcap workflow : - Platform --- # Tasks view # Tasks view in Service Graph Workspace {#ariaid-title1} * Freigeben Version: Australia * * Aktualisiert 12. März 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer The Task view in Service Graph Workspace provides task owners access for tracking and managing their tasks such as CMDB Health related tasks, certification, attestation, and lifecycle tasks generated by the CMDB Data Manager. ## Access {#sg-workspace-tasks-view__section_lqx_dk2_thc} Navigate to WorkspacesService Graph Workspace, and then in the navigation panel, select the Tasks icon. In the Tasks view navigation panel, select Certification, Attestation, or Lifecycle to access the different task type pages. Role required: data_manager_user, sn_cmdb_user, sn_cmdb_editor, or sn_cmdb_admin ## Task overview {#sg-workspace-tasks-view__section_sq3_b2x_shc} The Task overview page shows charts with overall counts of tasks that you own, grouped by status and by policy type. Counts include attestation, certification, life-cycle, and health tasks as applicable. The Overdue tasks card for example, is a count of all open tasks, including those from [CMDB Data Manager](https://servicenow-prod.fluidtopics.net/mlCKittCBQ8FvX5bWbQ1Qw "CMDB Data Manager is a policy-driven framework for bulk management of CI life-cycle operations such as deletion, archival, and attestation. The CMDB Data Manager is a comprehensive and integrated solution that scales to large CMDBs and copes with rapid changes in a cloud-based world.") that are assigned to you, or to an assigned group in the Managed by Group attribute which you are a member of. For CMDB Admins, tasks that aren't assigned to anyone are also included. Task overview provides the following cards: Overdue tasks : Overdue tasks, which are most urgent for you to review. In-progress tasks : Tasks that have started, but not yet completed. Not started tasks : Tasks that haven't started. Completed tasks : Completed tasks. The Closed card counts all tasks that are in a closed state ('Closed Complete', 'Closed Canceled', 'Closed Incomplete', and 'Rejected')? Excluded records : Records such as CIs that are set to be excluded for the tasks. ## Certification tasks {#sg-workspace-tasks-view__section_ywd_d2x_shc} Lists any Data Certification tasks assigned to you or to an assignment group that you belong to in accordance with [CMDB Data Manager](https://servicenow-prod.fluidtopics.net/mlCKittCBQ8FvX5bWbQ1Qw "CMDB Data Manager is a policy-driven framework for bulk management of CI life-cycle operations such as deletion, archival, and attestation. The CMDB Data Manager is a comprehensive and integrated solution that scales to large CMDBs and copes with rapid changes in a cloud-based world.") policies. For managers, tasks of direct reports are included, and for user group managers, tasks of members in the group are also included. This card shows records from the CMDB Data Management Task \[cmdb_data_management_task\] table, in which policy.cmdb_policy_type = Certification (in addition to other filters). Review and process these tasks by checking audit results for the associated CIs and attribute values. For more information about reviewing Data Certification tasks, see [Review certification tasks](https://servicenow-prod.fluidtopics.net/bqvkmIxsGtuDFUxcRbRHEA "Review the values of record fields and CI attributes in certification tasks assigned to you, and then certify, edit, or fail the review according to your findings. For managers, tasks of direct reports are included, and for user group managers, tasks of members in the group are also included."). ## Attestation tasks {#sg-workspace-tasks-view__section_qlr_d2x_shc} Lists any attestation tasks assigned to you or to an assignment group that you belong to in accordance with CMDB Data Manager Attestation policies. For managers, tasks of direct reports are included, and for user group managers, tasks of members in the group are also included. This card shows records from the CMDB Data Management Task \[cmdb_data_management_task\] table, in which policy.cmdb_policy_type = Attestation (in addition to other filters). Review and process these attestation tasks by checking the physical existence of IT infrastructure or applications associated with the CIs in the tasks. For information about reviewing and processing attestation tasks, see [Review CMDB Data Manager attestation tasks in CMDB Workspace or in Service Graph Workspace](https://servicenow-prod.fluidtopics.net/hvDRLY_YlD3QHHYA6wb3mw "Review attestation tasks that are assigned to you or to an assignment group that you belong to in accordance with CMDB Data Manager Attestation policies. Check the physical existence of IT infrastructure or applications associated with CIs in the attestation task and then process those CIs as appropriate."). ## Life-cycle tasks {#sg-workspace-tasks-view__section_rrc_22x_shc} Lists life-cycle tasks (policy type is Retire, Archive, Delete, or Delete related entry), generated by the CMDB Data Manager, assigned to you or to an assignment group that you belong to in accordance with [CMDB Data Manager](https://servicenow-prod.fluidtopics.net/mlCKittCBQ8FvX5bWbQ1Qw "CMDB Data Manager is a policy-driven framework for bulk management of CI life-cycle operations such as deletion, archival, and attestation. The CMDB Data Manager is a comprehensive and integrated solution that scales to large CMDBs and copes with rapid changes in a cloud-based world.") policies. The list includes tasks that are in a closed state ('Closed Complete', 'Closed Canceled', 'Closed Incomplete', and 'Rejected'). For managers, tasks of direct reports are included, and for user group managers, tasks of members in the group are also included. For information about reviewing and processing life-cycle tasks, see [Review CMDB Data Manager tasks](https://servicenow-prod.fluidtopics.net/Zd4pn48D2el5cKYuWhBbJw "Review Data Manager tasks (mostly life-cycle tasks) that are assigned to you or to an assignment group that you belong to in accordance with CMDB Data Manager policies.Review Data Manager tasks (such as life-cycle tasks) that are assigned to you, to an assignment group that you belong to, to people you manage, or to members of a group that you are the manager of. All in accordance with CMDB Data Manager policies. During the review, you can approve, cancel, reject, or reassign a task.").