---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Configure knowledge subscriptions

# Configure knowledge subscriptions {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Configure knowledge subscriptions by activating the Knowledge Management Advanced
plugin and setting the subscription properties.

## Vorbereitungen

Ensure that the Knowledge Management Advanced plugin (com.snc.knowledge_advanced) is activated.  
Hinweis:  
The Knowledge Management Advanced plugin activates the Subscriptions and Activity Feed Framework plugin (com.snc.activity_subscriptions).

Role required: knowledge_admin or admin

## Prozedur

1. Navigate to AllKnowledgeAdministrationProperties.
2. In the KM Subscription Properties section, configure the following properties.  
   {#configure-subscription-properties__table_ljp_3hb_qzb__entry__2}

   | Property | Description |
   |-|-|
   | Enable subscribe feature for KM \[glide.knowman.enable_km_subscription\] | Enables or disables the Knowledge Management knowledge subscriptions feature. |
   | List of roles (comma-separated) who can have subscription feature \[glide.knowman.enable_km_subscription.roles\] | A comma-separated list of the roles that can use the knowledge subscriptions feature and subscribe to knowledge bases and articles. |
   | List of workflow states (comma-separated) that can have subscription feature \[glide.knowman.enable_km_subscription.workflow_state\] | A comma-separated list of the article states for which the knowledge subscription feature is available. The default states include Draft, Review, and Published. |
   [ ]

   {#configure-subscription-properties__table_ljp_3hb_qzb}
3. Select Save.
{#configure-subscription-properties__steps_qxl_zft_3z}