---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Monitoring aggregated catalog item data

# Monitoring aggregated catalog item data {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Monitor aggregated catalog item data like fulfillment automation coverage,
translation coverage, and conversational coverage using the Service Catalog
Overview dashboard.

## Aggregated catalog item data graphs {#monitor-aggregated-catalog-item-data__agg}

You can access the aggregated catalog item data graphs in the Service Catalog
Overview dashboard by navigating to All \> Service Catalog \> Service Catalog Overview if you have the catalog_admin role.

The Catalog item translation coverage graph is displayed only if you have enabled the
Localization framework. For more information, see [Localization Framework](https://www.servicenow.com/docs/access?context=localization-framework-landing&version=australia&pubname=australia-platform-administration&ft:locale=en-US).  
{#monitor-aggregated-catalog-item-data__table_ag4_wnt_wtb__entry__2}

| Graph | Description |
|-|-|
| Catalog request channel analytics - last 12 months | Vertical bar graph representing the count of catalog requests made through different channels such as Virtual Agent, Service Portal, Mobile in the last 12 months. |
| Catalog item best practice deviations | Pie-chart representing the Item Diagnostic Results report scores for catalog items, which indicate the health of items. A higher score means that an item has more deviations from best practices. For example, duplicate variables for a catalog item will represent a higher score. Each score is represented by a different color. |
| Catalog item VA render type | Horizontal bar graph representing the individual count of the way catalog items are rendered in Virtual Agent. It specifies whether an item is rendered as a pop-up, window, or conversation in Virtual Agent. |
| Catalog item fulfillment automation coverage | Vertical bar graph representing the count of fulfillment automation coverage of catalog items. It specifies whether items are fully automated, semi-automated, manual, unspecified, or empty. |
| Catalog item translation coverage | Vertical bar graph representing the count of the translation status of catalog items. It specifies whether items are completely translated, partially translated, not translated, or in-progress. |
[Tabelle : 1. Service Catalog Overview dashboard]

{#monitor-aggregated-catalog-item-data__table_ag4_wnt_wtb}
**Zugehörige Informationen**   

* Dashboards overview