---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Document Services

# Document Services {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Document Services provides a broad range of services related to document
management, creation, maintenance, and conversion, and integrating with third parties such as
Microsoft SharePoint.

|-|-|
| [Document ManagementManage large numbers of documents efficiently](https://servicenow-prod.fluidtopics.net/Bp0doAZD55XJ99bGCoAI~A "The Document Management applications allows management of large numbers of documents efficiently. With the Document Management application, you can create, share, upload, track, and manage documents throughout the life-cycle of the workflow.") | [Document ViewerView documents directly in the ServiceNow AI Platform®](https://servicenow-prod.fluidtopics.net/SVWxXGO7Zy_3owAy0tH6MQ "Document Viewer enables you to view documents directly in the ServiceNow AI Platform rather than having to download them.") |
| [Managed DocumentsControl documents within your instance](https://servicenow-prod.fluidtopics.net/ybxOO95NPlX_nAz8Xilyhg "Use the ServiceNow Managed Documents application to control electronic documents within your instance.") | [Multi Provider Document Services FrameworkIntegrate providers with your ServiceNow instance](https://servicenow-prod.fluidtopics.net/aixfmtyQDBpVfbxIj2TAxA "Enable your team to collaborate in real time and add versions, store, copy, delete, restore, and upload documents by integrating document providers with your ServiceNow instance.") |
[ ]

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[Document Management](https://servicenow-prod.fluidtopics.net/Bp0doAZD55XJ99bGCoAI~A "The Document Management applications allows management of large numbers of documents efficiently. With the Document Management application, you can create, share, upload, track, and manage documents throughout the life-cycle of the workflow.")
:   Manage large numbers of documents efficiently. Document Management provides storage space and a tracking system to easily upload, retrieve, and delete
    documents.

[Document Viewer](https://www.servicenow.com/docs/access?context=Documentviewer&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US)
:   View documents directly in the ServiceNow AI Platform®
    rather than having to download them. Document Viewer supports viewing various file types in the platform. The maximum document file size is 50 MB. Enable  Document Viewer and the tables you want to use with it at the instance level.

[Managed Documents](https://servicenow-prod.fluidtopics.net/ybxOO95NPlX_nAz8Xilyhg "Use the ServiceNow Managed Documents application to control electronic documents within your instance.")
:   Control electronic documents within your instance. Documents can move through the managed document cycle after the parameters have been set by the administrator and the Knowledge Document plugin installed.

[Multi Provider Document Services Framework](https://servicenow-prod.fluidtopics.net/aixfmtyQDBpVfbxIj2TAxA "Enable your team to collaborate in real time and add versions, store, copy, delete, restore, and upload documents by integrating document providers with your ServiceNow instance.")
:   Integrate providers with your ServiceNow instance to store files, upload, add versions, and download information with document providers.
* [Upgrade to Australia](https://www.servicenow.com/docs/access?context=upgrade&version=australia&pubname=australia-release-notes&ft:locale=en-US)
* [Developer training](https://developer.servicenow.com/app.do#!/training/article/app_store_learnv2_automatingapps_paris_notifications/app_store_learnv2_automatingapps_paris_notifications_objectives?v=paris)
* [Domain separation and Document Management](https://servicenow-prod.fluidtopics.net/1JwfGOvINWHGxpR6PKwWgA "Domain separation is supported for Document Management. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.")
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## Document generation apps {#document-services-landing-page__section_apg_z3k_bzb}

* [PDFGenerationAPI API](https://www.servicenow.com/docs/access?context=PDFGenerationAPIBothAPI&version=australia&pubname=australia-api-reference&ft:locale=en-US)
* [Document API](https://www.servicenow.com/docs/access?context=DocumentBothAPI&version=australia&pubname=australia-api-reference&ft:locale=en-US)
* [DocumentListService API](https://www.servicenow.com/docs/access?context=DocumentListServiceBothAPI&version=australia&pubname=australia-api-reference&ft:locale=en-US)
* [DocumentService API](https://www.servicenow.com/docs/access?context=DocumentServiceBothAPI&version=australia&pubname=australia-api-reference&ft:locale=en-US)
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## Troubleshoot and get help {#document-services-landing-page__section_fxc_zhk_bzb}

* Ask or answer questions in the [Platform](https://community.servicenow.com/community/service-automation-platform) community
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
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