---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Define help information for a service catalog variable

# Define help information for a service catalog variable {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Enter help information for a variable to help users determine what info they must
provide for a service catalog variable.

## Vorbereitungen

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

## Prozedur

1. Navigate to AllService CatalogCatalog DefinitionsMaintain Items and click the catalog item with the variable that you want to provide help for.
2. In the Variables related list, click the variable.
3. In the Annotation section of the Variable form, select the Show help check box.  
   The Help tag, Help text, and Instructions fields appear.
4. In the Help tag field, enter the short descriptive text that appears between the question and the responses.  
   For example, Click here for help or Preview.
5. In the Help text field, enter the help text that displays for users who clicks the Help tag on the page for the catalog item.  
   Hinweis:  
   The Help and Help text fields do not support HTML tags.  
   Abbildung : 1. Example of help information
**Zugehörige Tasks**   

* [Define a question choice for a variable](https://servicenow-prod.fluidtopics.net/lyw2xwhc_r9nZRzLVhLvsg "Define a question choice for a variable with service catalog.")  
**Zugehörige Verweise**   

* [Service Catalog variable attributes](https://servicenow-prod.fluidtopics.net/zu_L_cSi0TETg6K_zbtm1Q "There are a few Service Catalog variables support specific attributes to define the behavior and restrictions for variables.")