• Total partial payload count:

  Shows the total number of partial payloads that exist in your instance. Large numbers of partial payloads in your instance can cause performance deterioration of the CMDB.

  For more information about partial payloads, see Identification and Reconciliation Engine (IRE).

• Discovery source:

  Breaks down the number of partial payloads by discovery sources. You can drill down on slices in this pie chart to see the list of partial payloads with errors, filtered by discovery source.

  You can drill down on specific partial payloads to better understand the error that you're experiencing. When you drill down on a partial payload, you can see the full payload item, which you can review to troubleshoot and address the specific errors.

  For more information about error types, see Using identification simulation.

• Related records missing reference:

  Shows the total number of records that do not reference a CI in the Referenced field in the Related table. You can see a full list of the Related tables and the associated Referenced fields in the Related Entries [cmdb_related_entry] table.

  For more information about Related tables, see Overview of CMDB.

• Related records missing reference by table:

  Breaks down the number of CMDB records missing references, by table. You can drill down on slices in this chart to see the list of specific records filtered by table.

  Before you can drill down on a slice of this pie chart, you must have any user roles required to view the table.

  You can also select New from the list view to create a new related entry table record. For more information about creating or editing a related entry table record, see Edit a related table from CMDB performance insights.

• CIs:

  Shows the number of CIs that are either duplicate or stale.

• Stale records by class:

  Breaks down the number of stale CIs based on the CI class. You can drill down on slices in this pie chart to see the list of specific CI records filtered by class.

  For more information about stale CIs, see CMDB Health KPIs and metrics.

• Duplicate records by class:

  Breaks down the number of duplicate CIs based on the CI class. You can drill down on slices in this pie chart to see the list of specific CI records.

  For more information about duplicate CIs, see Duplicate CIs remediation.

Recommendations on this panel include a link to the related documentation and typically enable direct access to the associated tool, feature, or system property. Expand or minimize the panel by selecting the light bulb icon.

The first two recommendations appear on the CMDB performance insights tile of the Insights view.

You can only see a recommendation if you have the roles needed to access the feature, tool, or system property. Users with the sn_cmdb_admin role can hide recommendations or adjust the order in which recommendations appear. Users can use the Active and Order fields in the CMDB WS Imp Action Card Config [sn_cmdb_ws_imp_action_card_config] table to configure those elements.

• Sources with batch processing turned off:

  Shows the percentage of Service Graph Connector data sources in the Data Sources [sys_data_source] table with disabled Use Batch Import. It also lists the total number of data sources, and the number of data sources with enabled or disabled batch processing.

  To enable batch processing, access the record of a specific data source from the list view and select Use Batch Import. For more information about batch processing, see Data source fields.

  You can also select Edit to update a data source from the list view. For more information about editing a data source, see Edit a data source from CMDB performance insights.

• Sources with concurrent import turned off:

  Shows the percentage of scheduled data imports of Service Graph Connector data sources in the Scheduled Data Imports [scheduled_import_set] table with Concurrent Import turned off. It also lists the total number of scheduled data imports, and the number of scheduled data imports with Concurrent Import turned on or off.

  To enable concurrent import, access the record of a specific scheduled data import from the list view and select Concurrent Import. For more information about concurrent import, see Concurrent imports.

  You can also select Edit to update a scheduled data import from the list view. For more information about editing a scheduled data import, see Edit a scheduled data import from CMDB performance insights.

• Sources with non-custom size partition method:

  Shows the percentage of scheduled data imports of Service Graph Connector data sources in the Scheduled Data Imports [scheduled_import_set] table that use a non-custom size partition method. It also lists the total number of scheduled data imports, and the number of scheduled data imports that use a non-custom size partition method.

  To use a custom size partition method, access the record of a specific scheduled data import from the list view. Ensure that Concurrent Import is selected. From the Partition Method drop-down menu that appears, select Custom size. For more information about partition methods, see Schedule a data import.

  You can also select Edit to update a new scheduled data import from the list view. For more information about editing a scheduled data import, see Edit a scheduled data import from CMDB performance insights.

• Connectors with processing rate outliers:

  Shows the number of Service Graph Connectors that are considered outliers with connector execution processing rates outside the expected trend lines within the past 30 days.

• Connectors with import count outliers:

  Shows the number of Service Graph Connectors that are considered outliers with connector execution import counts outside the expected trend lines within the past 30 days.

You can drill down the cards in the Connectors execution trends tile to access the Service Graph connector execution trends window. In that windows, a Service Graph Connector is available in the connectors drop-down menu only if it has an execution record.