---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Multiple service catalogs setup

# Multiple service catalogs setup {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 Minuten Lesedauer

Multiple service catalogs enable your organization to offer different sets of services
to different teams within the organization, such as IT services, human resources, and facilities
management.

Administrators and catalog administrators can define and manage multiple service catalogs. End
users can access multiple catalogs from a single homepage, can search across all catalogs, or can
search directly within each catalog.

## Enabling access for catalogs

You can enable read access to the catalogs by applying the rule read ACL on Catalog (sc_catalog) table. See [Access Control Rules](https://www.servicenow.com/docs/access?context=access-control-rules&version=australia&pubname=australia-platform-security&ft:locale=en-US) for more information.

## Create a catalog {#ariaid-title2}

Using Service Catalog, you can create a catalog and define items and categories within the
catalog.

### Vorbereitungen

Role required: admin

### Prozedur

1. Navigate to AllService CatalogCatalog DefinitionsMaintain Catalogs.
2. Select New.  
3. Enter the new catalog details (see table).
4. Right-click the form header and select Save.
5. Define catalog items and categories to include in the catalog.
6. **Wahlweise:** Define additional portal pages for the catalog.
7. **Wahlweise:** [Manage sites](https://servicenow-prod.fluidtopics.net/k3umgCqb12pfMkfcXijdaA "When your organization uses the content management system (CMS) as well as Service Catalog, you can select which catalogs are supported within the CMS sites.") if you are using a CMS system.  
   {#t_DefineCatalogDetails__table_wbl_3mg_dq__entry__2}

   | Field | Description |
   |-|-|
   | Title | Descriptive name for the catalog. |
   | Application | The application scope for this catalog. For information on the application scope, see [Application scope](https://www.servicenow.com/docs/access?context=c_ApplicationScope&version=australia&pubname=australia-application-development&ft:locale=en-US) . |
   | Manager | Name of the catalog manager assigned to this catalog. The manager is able to edit and update the catalog, as well as the categories and catalog items within the catalog. The manager can assign editors and also a different manager for the catalog, if desired. Only one manager can be assigned to a catalog and must have the catalog manager role or catalog_admin role assigned. |
   | Active | Select the check box to make the catalog available to end users. |
   | Editors | Name of the catalog editor. The editor is able to edit and update the catalog, as well as categories and catalog items within the catalog. The editor can assign other editors, but cannot change the manager. Multiple editors can be assigned to a catalog. Each user must have the catalog editor role assigned. |
   | Enable Wish List | Select the check box to enable the wish list feature for the catalog. |
   | Description | Information about the catalog, displayed on the multi-catalog homepage. |
   | Background Color | The background color used for the catalog on the multi-catalog homepage. |
   | Desktop image | The larger image to display with the catalog on the multi-catalog homepage. This image is only shown if image display is included in the [renderer](https://servicenow-prod.fluidtopics.net/Svf4Ivm82jb5r533Yh0puw#t_UsingServiceCatalogRenderers "Select a renderer and apply them to a catalog to change its appearance.") selected, such as the default Title and Image renderer. |
   | 'Catalog Home' page | The location to direct service catalog users to when they click the Catalog Home button. This field is designed to reference a content page url suffix. |
   | 'Continue Shopping' page | The location to direct service catalog users to when they click the Continue Shopping button. This field is designed to reference a content page url suffix. |
   [ ]

   {#t_DefineCatalogDetails__table_wbl_3mg_dq}
{#t_DefineCatalogDetails__steps_ob5_s2j_n1b}

### Nächste Maßnahme

To add a module in the navigator for the new catalog, see [Create a module](https://www.servicenow.com/docs/access?context=test-steps-app-navigator-category&version=australia&pubname=australia-application-development&section=t_CreateAModule&ft:locale=en-US).

## Manage items in a catalog {#ariaid-title3}

Using Service Catalog, you can view and manage items within a catalog.

### Vorbereitungen

Role required: admin

### Warum und wann dieser Vorgang ausgeführt wird

Use the Catalog Items related list on the Catalog form to view
and manage the items available in the catalog.

To define a new catalog item for the catalog, click New and
[enter the
details](https://servicenow-prod.fluidtopics.net/S89pVzqvgyVbVFoPuxdk5w#t_DefineACatalogItem "Define individual catalog items using Service Catalog. You can create, edit, and copy catalog items.") for the item.

## Manage catalog portal pages {#ariaid-title4}

Using Service Catalog, you can
create and manage multiple portal pages for a catalog.

### Vorbereitungen

Role required: admin

### Warum und wann dieser Vorgang ausgeführt wird

A catalog portal page provides a [homepage](https://servicenow-prod.fluidtopics.net/ThIoA5cGHorFfAm1QydTDg "The home page for a service catalog provides the primary front end for ordering items within that catalog. You can configure various elements of the pages within the Service Catalog.") for a specific catalog. You can use portal pages to create different catalog views for different user groups. Each portal page accesses the same catalog content and presents that content in different ways.

Catalog portal page
details include the owner, title, and view to use for that page.

### Prozedur

1. The Catalog Portal Pages related list shows portal pages available for that catalog.  
   Each catalog has a default page, created automatically when the catalog is created.
2. Select an appropriate action:  
   * Click New to create a new portal page.
   * Click Edit to select another portal page for the catalog.
   * Select a portal page to view and edit details for that page.
   {#t_ManageCatalogPortalPages__ul_w5t_srg_dq}
**Zugehörige Konzepte**   

* [Set up catalog portal pages](https://servicenow-prod.fluidtopics.net/tG6LhTp4~B2hbyIaZFn8Pg "The Catalog Portal Page [sc_catalog_view_mtom] table links catalogs to CMS portal pages and defines the default catalog to portal page combination used by URLs.")  
**Zugehörige Tasks**   

* [Manage catalogs in CMS sites](https://servicenow-prod.fluidtopics.net/k3umgCqb12pfMkfcXijdaA "When your organization uses the content management system (CMS) as well as Service Catalog, you can select which catalogs are supported within the CMS sites.")

