---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Configure the Password Reset Windows Application to use a proxy server

# Configure the Password Reset Windows Application
to use a proxy server {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 30. Juni 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The Password Reset Windows Application
supports the use of a proxy server. There are three options for configuring the proxy
server.

## Vorbereitungen

Role required: Windows system administrator

## Prozedur

Use any one of the following configuration options to enable the Password Reset Windows Application to use a proxy server.

| Options | Configuration |
| Option 1 | Configure registry keys. For more information, see [Configure registry keys on your proxy server](https://servicenow-prod.fluidtopics.net/d~qbToEkRK92ujbRUzqIhQ "You can configure registry keys to enable the Password Reset Windows Application to use a proxy server."). |
| Option 2 | Configure an exception policy on your proxy server to allow unauthenticated access to the service-now.com domain. For more information, see [Configure an exception policy on your proxy server](https://servicenow-prod.fluidtopics.net/gUMU~5tdPimObCOWJDkMFA "You can configure an exception policy on your proxy server to allow unauthenticated access to the service-now.com domain."). |
| Option 3 | Configure all Windows clients that use the Password Reset Windows Application to pass valid credentials to the proxy server. For more information, see [Configure a proxy server using client credentials method](https://servicenow-prod.fluidtopics.net/o5d1COaQGPXS_uB6y4y1Jg "If you cannot configure an exception policy, you must configure all Windows clients that use the Password Reset Windows Application to pass valid credentials to the proxy server."). |
| Option 4 | Configure the Proxy Auto-Configuration (PAC) file or Windows proxy auto detection (WPAD) using the Internet Explorer (IE) settings. For more information, see [Configure a proxy server using PAC file (automatic configuration script method)](https://servicenow-prod.fluidtopics.net/AIRWW4XRt9ouhAdzssvDuw "Configure the Proxy Auto-Configuration (PAC) file or Windows proxy auto detection (WPAD) using the Internet Explorer (IE) settings."). |
|-|-|

{#win-config-proxy-server-password-reset__choicetable_krs_vhk_25b}
* **[Configure an exception policy on your proxy server](https://servicenow-prod.fluidtopics.net/gUMU~5tdPimObCOWJDkMFA)**   
  You can configure an exception policy on your proxy server to allow unauthenticated access to the service-now.com domain.
* **[Configure a proxy server using client credentials method](https://servicenow-prod.fluidtopics.net/o5d1COaQGPXS_uB6y4y1Jg)**   
  If you cannot configure an exception policy, you must configure all Windows clients that use the Password Reset Windows Application to pass valid credentials to the proxy server.
* **[Configure registry keys on your proxy server](https://servicenow-prod.fluidtopics.net/d~qbToEkRK92ujbRUzqIhQ)**   
  You can configure registry keys to enable the Password Reset Windows Application to use a proxy server.
* **[Configure a proxy server using PAC file (automatic configuration script method)](https://servicenow-prod.fluidtopics.net/AIRWW4XRt9ouhAdzssvDuw)**   
  Configure the Proxy Auto-Configuration (PAC) file or Windows proxy auto detection (WPAD) using the Internet Explorer (IE) settings.