---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Get started with CI Lifecycle Management

# Get started with CI Lifecycle Management {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Follow these high level steps to get started and to track activities of the CI
Lifecycle Management module of the CMDB application.

## Vorbereitungen

Role required: none

## Prozedur

1. Activate the base system [CI Lifecycle Management - Restore Internal State
   Management Tables](https://servicenow-prod.fluidtopics.net/wypciQnP39r8TzMnrDfpmg "When starting to use the CI Lifecycle Management module, ensure to activate the CI Lifecycle Management - Restore Internal State Management Tables scheduled job which is disabled by default. This scheduled job continuously checks and maintains the data integrity of all internal CI Lifecycle Management tables.") scheduled job that continuously checks and maintains data integrity of all internal CI Lifecycle Management tables.
2. [Define CI actions](https://servicenow-prod.fluidtopics.net/Q1alOuwuOulzD1ycitiesw "Define a CI Lifecycle Management CI action that can be later applied to CIs.").
3. [Define compatible CI actions](https://servicenow-prod.fluidtopics.net/3jp6o1SWyQ4QdwbS8K74Bg "Allow a CMDB CI Lifecycle Management operation in which two specified CI actions can be applied simultaneously to a CI.") rules.  
   Navigate to AllConfigurationCI Lifecycle ManagementCMDB CI Actions to display currently active/inactive CI actions in the CMDB.
4. [Define not-allowed CI
   actions](https://servicenow-prod.fluidtopics.net/k3Igah~r9jlnwWiYk0h5Ow "Define a restriction for CI Lifecycle Management in which a specified action is not allowed for a CI that is in a specified operational state.") rules.
5. [Define not-allowed operational
   state transitions](https://servicenow-prod.fluidtopics.net/Og8OSIQ2BvjO6SC39NIgMQ "Define a restriction for CI Lifecycle Management in which a specified CI cannot transition from one operational state to another.") rules.
6. Define new operational states by modifying the operational_status field in the \[cmdb_ci\] table in the system dictionary.  
   Navigate to AllConfigurationCI Lifecycle ManagementView Internal Operational States to display available operational states set by each requestor.
7. [Set priority for operational states](https://servicenow-prod.fluidtopics.net/URq5erAJeox7Odjao9HixQ "CI Lifecycle Management allows multiple operators or automations to simultaneously set different operational states for a CI. A CI can have only a single operational state, so in this case, the cumulative operational state of the CI is set to the one with the highest priority. It is recommended that you specify a priority for each operational state that you define so that a cumulative state can be correctly calculated.").
8. Call APIs to apply CI actions.  
   Navigate to AllConfigurationCI Lifecycle ManagementCMDB CI Actions to display which actions were submitted and thier active/inactive state in the CMDB.
9. Navigate to AllConfigurationCI Lifecycle ManagementView CI State Registered Users to display currently registered operators that were registered via the registerOperator API.
10. Review Renew Lease tasks and extend leases as needed: Navigate to AllConfigurationCI Lifecycle ManagementRenew Lease Tasks. These tasks are created automatically by the CI Lifecycle Management - Restore Internal State Management Tables scheduled job for CI action records in which the lease for a valid requester has expired. The Requestor should use the lifecycle management API ExtendCIActionLease to extend the lease. Otherwise, if the lease remains expired for a specified grace period, the CI Lifecycle Management - Restore Internal State Management Tables scheduled job marks the respective CI action record as 'inactive'.  
    The grace period for expired lease time is configurable by the system property glide.cmdb.statemgmt.max_lease_expired_days.
11. Navigate to AllConfigurationCI Lifecycle ManagementState Management Logs to display logs of CI Lifecycle Management operations.