Supporting information for Now Assist for Employee Experience

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Get a quick overview of the key information related to the Now Assist for Employee Experience.

    Supported versions

    Now Assist for Employee Experience is supported starting from Xanadu Patch 3 and later versions.

    Supported user interfaces

    The Now Assist for Employee Experience application supports the following user interfaces:
    • Now Assist chat bot in any service portal
    • Now Assist Virtual Agent interfaces

    Application information

    Activate the Now Assist for Employee Experience store app (sn_ex_gen_ai).

    This store app has the following dependencies:
    • Now Assist for platform (sn_genai_platform)
    • Employee Center (sn_ex_sp)

    For more information, see Configure Now Assist for Employee Experience.