---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Update the report count based on eligible users

# Update the report count based on eligible users {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Update the direct and other report count by running a script execution job.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllSystem DefinitionScheduled Jobs.
2. On the scheduled jobs page, select the Populate Manager Reportee Count Using Eligible Users job.  
   Important:  
   If the [Domain Separation plugin](https://www.servicenow.com/docs/access?context=domain-sep-plugin&version=australia&pubname=australia-platform-security&ft:locale=en-US) is activated on your instance, select the Populate Manager Reportee Count Using Eligible Users \[Domain Separated\] job.
3. On the scheduled script execution page, select Execute Now.

## Result

The report count is updated based on the [eligible users](https://servicenow-prod.fluidtopics.net/NuAkOttA1eAksWIrr4W8EQ "Define the eligible users to show up in the org chart. Admin can create a new eligible user configuration from one of the Users, HR Profile, and Employee Profile tables.") and is populated in the organization chart.
**Related concepts**   

* [Organization chart in Employee Center Pro](https://servicenow-prod.fluidtopics.net/WKH4Uzxa_vEbovw965YzyQ "Using org chart, learn more about other employees and understand team structures at the organization.")

*[\>]: and then