---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create union contacts

# Create union contacts {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Union Contacts track the people who work for a union or local chapter organization.

## Before you begin

Role required: HR admin \[sn_hr_core.admin\]  
Note:  
Creating a union contact does not create a user record.

## Procedure

1. Navigate to AllHR AdministrationLabor UnionsUnion Contacts.
2. Select New.
3. Fill in the form.  
   {#labor-union-contacts__simpletable_atb_smk_npb__entry__2}

   | Field | Description |
   |-|-|
   | Contact name | Name of the union contact. |
   | Phone number | Phone number of union contact. |
   | Email | Email address of union contact. |
   | Labor union | The labor union that the contact person is associated with. Note: For more information, see [Create a labor union](https://servicenow-prod.fluidtopics.net/Sr0uNbE582IBXhKw9uTHfQ "Create a union with details that identify it."). |
   | Local union chapter | The chapter of the labor union the contact person is associated with. Note: For more information, see [Create a local chapter](https://servicenow-prod.fluidtopics.net/2Ir0ldw8qlRyLIJU14nfWw "Use Local Chapters to set up and track the chapters of your union. Local chapters are children to labor unions."). |
   | Labor union role | The contact person's role within the labor union. |
   [Table 1. Union contacts form fields]

   {#labor-union-contacts__simpletable_atb_smk_npb}
4. Select Save or Submit.

*[\>]: and then