---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Publishing news articles

# Publishing news articles {#ariaid-title1}

Release version: Australia  
Updated August 18, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
News articles can be published via a publish plan or using Content templates to auto-generate publish plans. These auto-generated publish plans are inactive by default and must be activated for News articles to appear in the
portal.

## Before you begin

* Role required: sn_cd.content_manager
* Complete the steps to [Create a news article](https://servicenow-prod.fluidtopics.net/dMrkg3qgcIdEF0YXFoDx1A "Use News articles to keep employees updated on company news and announcements.")
{#ec-content-publish-news-articles__ul_bff_sw5_2yb}

## About this task

Content templates
:
    If you selected a Content template when you created the news article, the system generates the publish plans defined in the Content template. You can edit the auto-generated publish plans. The changes you make to publish plans don't impact the Content templates.  
    Note:  
    If the Content template is edited after the system auto-generated the publish plans, those changes aren't reflected in existing publish plans.

Content availability vs Publish plans
:   Content availability defines when the content is available and the core audience who can access it. These parameters are set at the content item level.
:   Publish plans determine how and where content is displayed in widgets. Publish plans specify the widget location, audience visibility (which can expand the audience defined in content availability), and the
    time-frame for displaying the content.  
    Note:  
    Publish plans don't override content availability date settings. If a publish plan displays content outside of availability parameters (for example, before it is available), users attempting to access the content will encounter a message such as "Sorry, this isn't available".

    To avoid this, content managers must verify that publish plan duration dates align with the
    content availability parameters.

## Procedure

1. Navigate to the News article that you want to publish.
2. Fill in the fields to define content availability:  
   {#ec-content-publish-news-articles__table_x5l_1pl_d2c__entry__2}

   | Field | Description |
   |-|-|
   | Content can be accessed starting | Determines the date and time when the content is available for viewing. |
   | Content cannot be accessed after | Determines the date and time after which the content is no longer available. |
   | Add audience | Define the users who can view the content. |
   [Table 1. Content availability fields]

   {#ec-content-publish-news-articles__table_x5l_1pl_d2c} {#ec-content-publish-news-articles__table_sg5_1k2_hkc__entry__2}

   | Tags | Tables |
   |-|-|
   | sn_kg_tag | * sn_cd_content_base * sn_cd_content_portal * sn_cd_content_news * sn_cd_company_event {#ec-content-publish-news-articles__ul_wx2_gk2_hkc} |
   [Table 2. Knowledge Graph Tags]

   {#ec-content-publish-news-articles__table_sg5_1k2_hkc}
3. Click Save availability.
4. Review the auto-generated publish plans and edit as necessary, such as to change the audience or publishing dates, or create publish plans: [Create a publish plan for your content](https://servicenow-prod.fluidtopics.net/IThehn9eAn61j_evzd3rlg "After you create content in the Content Library, add one or more publish plans to control where the content is delivered, the audience, and the period of time it is available.").  
   Note:  
   If you edit an auto-generated publish plan, verify you select the Active option.
5. Select Activate generated plans.

## What to do next

If you edit a news article after publishing it and want to change the publish start date, you must generate new publish plans.