--- sourceDocument: Australia Employee Service Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Explore # Exploring Leader Hub {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Exploring Leader Hub The Leader Hub application empowers organizational and HR leaders with comprehensive visibility into their workforce's talent landscape. It enables leaders to assess their teams' strengths and skill gaps, ensuring employees possess the necessary skills to meet current and future business demands. This insight supports informed decision-making to enhance organizational culture, productivity, and success. Show full answer Show less **Important:** Starting with the Brazil release, Leader Hub is slated for future deprecation. It will no longer be installed on new instances but will remain supported until the Canada release. ## Intended Users * **Organizational or HR leaders:** Use Leader Hub to analyze talent data, facilitating strategic decisions to shape workforce capabilities and business outcomes. * **Organizational supporters:** Individuals delegated by leaders to assist can access the Leader Hub for their designated leader's organization, enabling them to provide targeted support. ## Key Features and Benefits * **At a glance:** Quickly access a consolidated overview of organizational talent, including skill competency metrics, identification of skill gaps, and employee engagement with talent development tools. * **Org talent:** Visualize the skills and talent composition across teams using organizational charts that reflect reporting relationships, allowing granular insight at multiple levels. * **Org skills:** Obtain a holistic view of relevant skills and critical skill gaps to hold managers accountable for talent development within their teams. * **Orgs you support:** Enable organizational supporters to access Leader Hub data for their assigned leaders to facilitate effective support. ## Next Steps ServiceNow customers looking to deploy or optimize Leader Hub should consult additional resources on installation, configuration, and usage to fully leverage its capabilities within their organizational context. The Leader Hub app provides organizational and HR leaders with visibility into their organization's talent so they can comprehensively understand the landscape of their workforce. This application helps leaders gauge their team's strengths and deficiencies to confirm their employees have the appropriate skills and expertise to succeed in the present and future. ## Leader Hub overview {#td-lh-explore__cf-exploring-parent-overview} Important: Starting with the Brazil release, Leader Hub is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported till Canada. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base. Leader Hub gives organizational leaders the tools to grasp their teams' capabilities, recognize skill gaps, and implement changes that support their workforce while advancing key business objectives. ## Leader Hub users {#td-lh-explore__cf-exploring-parent-users} {#td-lh-explore__table_wmj_nff_wbc__entry__2} | User | Description | |-|-| | Organizational or HR leaders | Organizational and HR leaders use Leader Hub to analyze data associated with their organization's talent. Equipped with this data, they can make informed decisions that shape the culture, productivity, and overall success of their organization. | | Organizational supporter | Organizational supporters entrusted with tasks and responsibilities use Leader Hub to view their designated leader's organization. With access to Leader Hub, they can provide support in the capacity required for the organization to succeed. | [Table 1. Users] {#td-lh-explore__table_wmj_nff_wbc} ## Leader Hub benefits {#td-lh-explore__cf-exploring-parent-benefits} {#td-lh-explore__table_zmj_nff_wbc__entry__3} | Benefit | Feature | Users | |-|-|-| | Get quick access to a comprehensive overview of your organization's talent. This encapsulated data includes metrics for skill competency across different teams, identifying significant skill gaps, and employee engagement with the growth tools provided in the Talent Development suite of applications. | [At a glance](https://servicenow-prod.fluidtopics.net/oNPDW9dxl4ZWcEeolnxg_w "The At a glance page provides your organizational and HR leaders with instant access to a comprehensive overview of their organization's talent. This page offers a glance at data that measures employee engagement and skill proficiency, along with a glimpse of the teams that comprise your organization.") | Organizational or HR leaders | | Gain visibility into the skills and talent composition of each team that exists within your organization. View talent data at any level of granularity, through an organizational chart that illustrates the reporting relationships across the different teams in your organization. | [Org talent](https://servicenow-prod.fluidtopics.net/FFyNkpL8aFJkJ7bg44LBkQ "The Org talent page provides your organizational leaders with a centralized location to view the talents of each team that exists within their organization.") | Organizational or HR leaders | | Obtain a holistic view of the skill composition associated with your organization. View skills relevant to your organization and metrics that you can use to identify critical skill gaps. This data can be used to hold managers responsible for developing talent within their teams. | Org skills | Organizational or HR leaders | | Give organizational supporters to whom the leader has delegated responsibilities access to Leader Hub. Supporters can view their designated leader's organization and provide support accordingly. | Orgs you support | Organizational supporter | [Table 2. Leader Hub benefits] {#td-lh-explore__table_zmj_nff_wbc} ## What to explore next {#td-lh-explore__cf-exploring-parent-links} To learn more about configuring and using Leader Hub, see: * [Installing and configuring Leader Hub](https://servicenow-prod.fluidtopics.net/n84sK6cCGuDPkoSx4c1Pqg "Install the Leader Hub application to give organizational leaders and their supporters access to resources that help them guide, influence, and motivate teams within their organization. Administrators can configure components of the application to meet the specifications of your organization.") * [Using Leader Hub](https://servicenow-prod.fluidtopics.net/Xv33bWKjBHs_f6UZCtXSqA "Use the Leader Hub app to access pertinent data about the talent in your organization so you can enhance employee engagement, adapt to changing circumstances, and make data-driven decisions that steer your organization toward success.") * [Leader Hub reference](https://servicenow-prod.fluidtopics.net/D_Q_8LoEgl0QD7rR_Itp3A "Reference topics provide additional information about the lists and forms that you use to configure and administer Leader Hub.") {#td-lh-explore__ul_anj_nff_wbc}