---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Customizing HR benchmarks

# Customizing HR benchmarks {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Choose HR KPIs based on your business requirements.

## Before you begin

Role required: sn_hr_core.case_writer  
Note:  
The HR benchmarks feature is available by default when the Human Resources Scoped App: Core \[com.sn_hr_core\] and Human Resources Scoped App: Lifecycle Events \[com.sn_hr_lifecycle_events\] plugins are installed.

## Procedure

1. Navigate to AllBenchmarksAdministrationSetup.
2. Select Human Resource to view the list of HR Benchmarks KPIs.
3. Select KPIs that you need for your organization.  
   * To opt out from using a KPI, select Opt out.
   * To modify Key Performance Indicators (KPIs) formula according to your requirement and analysis criteria, select Modify.
   {#choose-hr-kpi__ul_ins_3tn_4dc}

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