--- sourceDocument: Australia Employee Service Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Feedback configuration form # Feedback configuration form {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Description of the feedback configuration form fields to target a portal for feedback responses. {#ex-feedback-new-record__table_i5m_f4g_tzb__entry__2} | Field | Description | |-|-| | Name | Name of the table record | | Feedback portal | Targeted portal for feedback | | Anonymous response | * User opt-in: Admin receives the user details from the feedback. * Anonymous: User details remain anonymous. {#ex-feedback-new-record__ul_asl_4pg_tzb} | | Application | Application scope where the record resides. | | Active | Selected Option to enable the application scope. | | Order | Order of priority for the record. | | Overlay session limit | Number of times the feedback widget reloads. | | Feedback title | Introductory text for the feedback request. | | Feedback button label | Text visible on the button of the feedback widget. | | Privacy Information | * User privacy link: Link that contains terms and conditions of company privacy policy. * User privacy text: Prompt text to notify the user about the privacy policy. * User privacy help text: Help text with a short description of the privacy policy. {#ex-feedback-new-record__ul_aq5_dch_tzb} | | Success Message Preferences | * Success icon: Icon to display with the success message. * Success text: Success message that is displayed to the user after submitting feedback. * Success description: Acknowledgment message that is displayed after you submit your feedback. {#ex-feedback-new-record__ul_c51_g4h_tzb} | | Drawer Options | * Drawer text: Welcome text on the feedback drawer widget. * Page placement: Placement of the feedback drawer on the portal page. * Orientation: Orientation of the feedback drawer on the portal page. * Position from top: Position where the Drawer shows up on the page. {#ex-feedback-new-record__ul_mdp_1qh_tzb} | [Table 1. Feedback configuration form] {#ex-feedback-new-record__table_i5m_f4g_tzb} **Related concepts** * [Campaign overview and Campaign analytics dashboards](https://servicenow-prod.fluidtopics.net/NIngMRNoP2vXmxSrAp8NYA "Content Analytics collects data on user interactions and generates visualizations to help campaign managers determine the effectiveness of campaigns.") * [Content Analytics dashboards](https://servicenow-prod.fluidtopics.net/i1E5xT9dKH78eW66tlPSXA "Content Analytics display data visualizations for portal data collected in the default tracking profile.") * [Content engagement dashboard](https://servicenow-prod.fluidtopics.net/HTgcI0RCtSUS0t8genRGeg "Content analytics displays data visualizations of engagement metrics for content published to the portal or Now mobile app in the Content Engagement dashboard.") * [Content Library Overview dashboard](https://servicenow-prod.fluidtopics.net/DgcNrp~44~r0LzGDQaIiqw "Content analytics displays data visualizations of performance metrics for content published to the portal or Now mobile app in the Content Library Overview dashboard.") **Related reference** * [Block content form](https://servicenow-prod.fluidtopics.net/DcXCkum0xdAnefqK_YrcsQ "Block content form") * [Components installed with Employee Center Pro](https://servicenow-prod.fluidtopics.net/jGywQZ~Bp_NxiJgcJTUXZg "Several types of components install with the activation of the Employee Center Pro plugin, including user roles and tables.") * [Components installed with Content engagement](https://servicenow-prod.fluidtopics.net/RMWp_69BQFdDrfh~Fw5yUw "Several types of components are installed with activation of the Content engagement plugin, including tables, user roles, and scheduled jobs.") * [Components installed with Content Experiences](https://servicenow-prod.fluidtopics.net/4yWPrWDvsPxqxMHF1CMUyQ "Several types of components install with the activation of the Content Experiences [sn_cd] plugin, including tables, user roles, and scheduled jobs.") * [Components installed with Content Publishing](https://servicenow-prod.fluidtopics.net/caLJW_jndAq12luTGmVUJQ "Several types of components install with the activation of the Content Delivery [com.sn_content_delivery] plugin, including tables, user roles, and scheduled jobs.") * [Components installed with Content Governance](https://servicenow-prod.fluidtopics.net/2N8iPuqIHBma4EsnH9Bq1A "Several types of components install with the activation of the Content Governance [sn_cg] plugin, including tables, user roles, and scheduled jobs.") * [Components installed with Content Analytics](https://servicenow-prod.fluidtopics.net/RCiRwHUd1PZ_M4knJtlxWg "Several types of components install with the activation of the Content Analytics [sn_cda] plugin, including tables, user roles, and scheduled jobs.") * [Employee Center Pro widgets](https://servicenow-prod.fluidtopics.net/lkYcnzTk2xuVmeYoVMuKTw "You can use base system widgets as-is in the portal or clone them to suit your own business needs.") * [Feedback definition form](https://servicenow-prod.fluidtopics.net/gzKRQF4v9vB8x2NTQYg2EA "Description of the feedback definition form fields to curate the experience and service feedback widgets in the portal pages.") * [Link content form](https://servicenow-prod.fluidtopics.net/DJjTZX6JZtX~DAX_M7bjUg "Link content form.") * [Notification content form](https://servicenow-prod.fluidtopics.net/F8~jyVp_1BQQk94GoaPMrQ "Notification content form") * [Properties installed with Content Experiences](https://servicenow-prod.fluidtopics.net/82jTzNw8RC1kNPJLIpScBQ "The Content Experiences [sn_ca] plugin adds properties that determine how a campaign runs related to scheduled jobs and performance.") * [Properties installed with Content Governance](https://servicenow-prod.fluidtopics.net/XdWHiCQ4EDSps3B7EH5tbw "The Content Governance [sn_cg] plugin adds properties that determine how many records to show in the Content Operations dashboard.") * [Properties installed with Content Publishing](https://servicenow-prod.fluidtopics.net/dIkoEN3iqyOXBNvNdvXRsQ "The Content Publishing [com.sn_content_delivery] plugin adds the following properties that are designed to control how scheduled jobs work in relation to notifications, to-dos, and communities.") * [Standard banner and icon sizes](https://servicenow-prod.fluidtopics.net/wLZvMKUvlqN2jjCFVCXUaw "Use the following sizes for the banner and icons for optimal portal performance.") * [To-do content form](https://servicenow-prod.fluidtopics.net/Vl5meJrwyBFb7Bp2oIIgNg "Use the To-do content form to add to-dos to your portal page.")