---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Integrating Notify connector self-configured app with Microsoft Teams

# Integrating Notify connector
self-configured app with Microsoft Teams {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Set up the Notify connector for Microsoft Teams using the self-configured app.

You might need to use
the self-configured app setup due to your
company or regulatory requirements.
* **[Create an app in Microsoft Teams to enable making calls](https://servicenow-prod.fluidtopics.net/IBes89DiHc9NuhsL_jy60Q)**   
  Create an app to make outbound calls from Microsoft Teams.
* **[Manage permissions and authenticate the Notify connector app/bot in Microsoft Azure portal](https://servicenow-prod.fluidtopics.net/Dsm_sx~bM4qI9vqA6Mo_9A)**   
  Assign permissions to users to be able to authenticate successfully and participate in conference calls in Microsoft Teams.
* **[Create a Service user to make calls from Microsoft Teams](https://servicenow-prod.fluidtopics.net/~SVIgsKtWn3c7ZawgoWbtQ)**   
  Create a service user role to be able to start online meetings on behalf of users in Microsoft Teams.
* **[Create a Microsoft Teams application registry entry to connect the created app to ServiceNow instance](https://servicenow-prod.fluidtopics.net/TDPRpEB7MIC3xCBVRXLp2Q)**   
  Register your Microsoft Teams application with your ServiceNow instance for OAuth authorization.
* **[Create a Connection \& Credentials alias for Microsoft Teams](https://servicenow-prod.fluidtopics.net/WPWRFX0UsA5pRoN6WQ7dGw)**   
  Create an alias to associate the connection information with the credential data required to complete the application integration in Microsoft Teams.
* **[Update the records in the Microsoft Teams Configuration page](https://servicenow-prod.fluidtopics.net/S~XTi3H5T_9nLvHwFPoduA)**   
  Update the created records in Microsoft Teams to make seamless calls.
* **[Verify OIDC Application Registry creation for a self-configured app setup](https://servicenow-prod.fluidtopics.net/mhXiUA5faunJ_uVPURFyBg)**   
  Verify whether the OIDC Application Registry was created when Microsoft Teams Application Registry was created and mapped to the configuration during a self-configured app setup process.