---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configuring Skills Foundation

# Configuring Skills Foundation {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
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## Summary of Configuring Skills Foundation

As an admin, you can configure Skills Foundation in your ServiceNow instance by adding skills and importing data into job architecture tables.
This enables your organization to utilize Skills Foundation effectively for talent development and employee growth.
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## Key Features

* **Plugin Dependencies:** Ensure the installation of necessary plugins like Skills Management, Data Services Base Client, and Skills Library Data for Skills Management.
* **Employee Profiles:** Must exist and be compatible with version 8.0.2.
* **Proactive Prompts:** For access to multi-channel prompts, install the Proactive Prompts plugin.

## Setup Process

* Install the Skills Foundation plugin and the Skills Library Data for Skills Management plugin.
* Optionally, load customer industry skills data and upload job architecture data.
* Consider creating job level progressions to enhance employee career development.
* Optionally configure automatic proficiency levels for skills based on role types.
* Create role groups and mapping to industry titles, then assign role levels to employees.
* Enable users to perform tasks in Skills Foundation by assigning them to roles.
* Provide access to the Skills widget in the Employee Portal by enabling the snskillsint.enableskills system property.

## Key Outcomes

By completing this configuration, your organization can leverage Skills Foundation for effective employee skill management, career progression support, and enhanced workforce development strategies.  
As an admin, add skills and import data into job architecture tables in your ServiceNow instance to start using Skills Foundation in your organization.

## Plugin dependencies {#configuring-skills-intelligence__section_mjg_tgb_gxb}

* Skills Management (com.snc.skills_management)
* Data Services Base Client (com.glide.data_services.base)
* Skills Library Data for Skills Management (com.snc.skills_management.seed_data)
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## App dependencies {#configuring-skills-intelligence__section_jfx_xgb_gxb}

Employee profile (sn_employee) version 8.0.2.

## Other requirements {#configuring-skills-intelligence__section_prb_1hb_gxb}

* To access multi-channel prompts, you must have Proactive Prompts (com.sn_pp) version 2.0.0 installed.
* Employee profiles must exist. For more information, see [Employee profile](https://servicenow-prod.fluidtopics.net/X2Jw08brxCzm1SxBM98rfw "A unified employee profile provides the employee information and offers extensibility for BUs.").
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## Setup process {#configuring-skills-intelligence__section_ydj_bhb_gxb}

The following procedure describes the steps to install Skills Foundation, upload or create the required data, and start using Skills Foundation in your organization.  
Note:  
A successful Skills Foundation installation requires the Skills Workspace plugin, use the Guided setup to install and configure the Skills Foundation application instead of a manual process.  
1. Install the Skills Foundation \[com.sn_skills_int\] plugin.
2. Install the Skills Library Data for Skills Management (com.snc.skills_management.seed_data) plugin.
3. (Optional) Install the Proactive Prompts plugin, which provides access to multi-channel prompts. For more information, see [Install Proactive Prompts](https://servicenow-prod.fluidtopics.net/nMw6t5ztJRRIMhha9CXGuw "You can install the Proactive Prompts application (com.sn_pp) if you have the admin role.").
4. Load customer industry skills data. For more information, see [Load your custom skills into Skills Foundation](https://servicenow-prod.fluidtopics.net/UXxD9VDHF6N8M8pG7z7hVA "Upload the skills specific to your organization or human capital management practices in your ServiceNow instance.").
5. Upload job architecture data. For more information, see [About Job Architecture](https://servicenow-prod.fluidtopics.net/d8ERqFtkZqdbNdN8HJ_pyA "Company job architecture data enables you to optimize career growth and development of employees by identifying required, recommended, and additional skills for employee roles.").
6. (Optional) Create a job level progression from a job level to a higher job level to indicate the growth path for employees in your organization. For more information, see [Creating a job level progression](https://servicenow-prod.fluidtopics.net/iuksuKIOQzJ7yZwT9ZmOhg "Create a progression from one job level to another to identify the growth path in your organization.").  
   Note:  
   Although this step is optional, creating job level progressions enables you to obtain skill-based suggestions for employee career progression as part of employee growth and development. For more information, see [Talent Development Core](https://servicenow-prod.fluidtopics.net/3BVL9tm1TG6z0N~oQO2qww "ServiceNow Talent Development Core supports an end-to-end process for individuals and managers to take control of their career growth and development plans.").
7. (Optional) Create a configuration that sets the proficiency automatically for skills across role levels based on the skill level type and role group. For more information, see [Set the job proficiency level automatically](https://servicenow-prod.fluidtopics.net/qwZg0yvFN_lrF_RfM~SP9A "Set the proficiency level automatically for the skills across jobs based on the skill level type and role group.").
8. (Optional) Create role groups and role levels based on the type of roles in your organization. For more information, see [Adding role groups and role levels for skills administration](https://servicenow-prod.fluidtopics.net/WP8VZ~FRSl1Ue2V6feoRQg "Create additional role groups and role levels to build a comprehensive role-based structure that accommodates various employee roles in your organization.").
9. Create role-level mapping to industry titles. For more information, see [Map industry titles to role levels](https://servicenow-prod.fluidtopics.net/uG7X6gWd~5O3hjVb65OIeA "Create a connection between common job titles in your industry with the role levels in your organization to provide relevant skill recommendations at the role groups level.").
10. Assign a role level to an employee using Proactive Prompts or manually. For more information, see [Map a role level to the employee profile](https://servicenow-prod.fluidtopics.net/uqhrS5f_eMzPV3UIxsfTLw "Mapping a role level to the employee links job architecture data with employee data in your organization, enabling you to track employee skills.").
11. Assign users to roles to enable them to perform tasks in Skills Foundation. For more information, see [Components installed with Skills Foundation](https://servicenow-prod.fluidtopics.net/EvgUz5cmYJRzFarXTZeAeA "Several types of components are installed with the activation of the Skills Foundation application, including user roles and tables.").
12. Provide access to the Skills widget where employees can view and edit skills in their profile in Employee Portal by setting the sn_skills_int.enable_skills system property to True.
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